Unum Hiring for Manager, IT Delivery Job at Chattanooga, TN Full Time

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world’s leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

Unum is looking to add an IT Delivery Manager for a growing team within the MyUNUM space. This person should have significant experience with Software Delivery in an Agile space, ideally having worked in a Salesforce environment. This is a newly formed Scrum team that will be working on full stack development projects. It is a key role in our digital transformation and will be responsible for implementing high-quality, innovative software solutions. The successful candidate will need to need to get the newly formed team up to speed with a refined backlog, committed delivery dates and have them developing at a regular cadence. Additionally, the candidate will need to ingratiate themselves to the organization quickly and get an understanding of the cultural elements from an IT perspective and work with the product organization to find balance and consistency in delivery.

In the first 90 days this person should have a clear view of the products the team is responsible for building from a high level and be able to improve team focus by prioritizing and driving work tasks to help keep balance within the team. They will work to make/identify improvements that will aid the team in delivering the business requirements gathered from leadership.

Job Specifications

• Bachelor’s degree in computer science preferred, or relevant technical experience
• Has 3 – 5 years’ experience in an Agile SDLC environment as a leader to include demonstrable understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities
• Possesses software development background with strong knowledge of relevant technical disciplines with an understandings of some of the following: Salesforce, SQL, MS .Net, JavaScript, HTML, web/mobile/device development, Content Management Systems (Salesforce nice to have but not mandatory)
• Able to effectively coach and mentor, and identify and address skills needs and gaps
• Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language

Principal Duties and Responsibilities

• Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary.
• Will serve as our Scrum Master.
• Ensures the team has a well-defined backlog of valuable work.
• Helps the product owner and team members to prioritize initiatives and sprint releases.
• Removes obstacles and roadblocks that impact the performance of the team.
• Works with business partners and team to translate the business strategy or roadmap into backlog items.
• Ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive ‘definition of done,’ team retrospectives, etc.
• Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team.
• Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team.
• Identifies and addresses skills gaps in the team that may impact its ability to meet business needs.
• Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization.
• Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful.
• Conducts regular reviews of each team member’s plan and ensures the team member is progressing and addressing skill development needs.
• Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate.
• Maintains up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

#LI-JR1
#LI-Hybrid
#LI-Multi
~IN1

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Company:

Unum