University of Toronto Hiring for Senior Communications Officer at Toronto, ON Full Time

Senior Communications Officer

Date Posted: 05/17/2023
Req ID: 31346
Faculty/Division: School of Continuing Studies
Department: Sch of Continuing Studies
Campus: St. George (Downtown Toronto)

Description:

About us:

The University of Toronto School of Continuing Studies (SCS) offers an extensive roster of over 850 courses, over 40 program areas, and more than 125 certificates across a broad range of fields that help learners succeed in their careers, satisfy their curiosities, fulfill their passions, and live their best lives. Courses are delivered by our team of 800+ instructors, all of whom are industry or subject matter experts who are passionate about teaching and learning.

Complementing our academic offerings are our English Language Program and Comparative Education Service for learners seeking to have international credentials assessed in Canada.

Your opportunity:

The Strategic Communications and Marketing team is responsible for marketing SCS’s best in class lifelong learning programming and services. Leveraging the impact of storytelling, the team is committed to sharing the inspirational stories of our many stakeholders, including learners and instructors to demonstrate the impact of continuing education.

Our team is energetic, collaborative, and is guided by the strategic plan of the school. We work with all of SCS’s stakeholders including leadership, learners, instructors, UofT divisions and partners, subject matter experts, and professional associations.

Under the general supervision of the Director, Strategic Communications and Marketing, you are an integral member of the team responsible for developing communications strategies that align to the SCS strategic plan and the overall marketing plan. You will work closely with other members of the team and other colleagues across the school.

Your responsibilities will include:

• Planning and developing an integrated multi-channel communications strategy independently
• Planning and developing strategic goals and objectives for digital and/or print independently
• Developing and implementing content marketing plans that support strategic objectives
• Advising on strategies to maximize social media presence and growth
• Advising on best practices and strategies for content marketing
• Creating and/or editing original, published content and materials
• Developing production schedules, including milestones, critical path, deliverables and reporting

Essential Qualifications:

• A Bachelor’s degree with an emphasis on marketing, communications, journalism or a related discipline, or an acceptable equivalent combination of education and experience.
• A minimum of five years advanced level communications experience in communications preferably in the in post secondary education or government sectors.
• Skilled storyteller experienced in crafting engaging traditional and digital content (e.g., email marketing, website banners) for a variety of audiences that bridges educational and entrepreneurial environments.
• Demonstrated experience in developing strategy and content for social media in a professional setting; leveraging brand into content for marketing across multiple platforms.
• Experience developing effective communications from beginning to end, delivered on-time and aligned to brand and style; skillful at interviewing people from a variety of backgrounds/professions and writing compelling stories
• Demonstrated and comprehensive experience that includes media relations, writing, editing, copy editing, researching and reporting.
• Demonstrated experience developing proposals, blog content, and social media posts.
• Excellent public-service orientation and experience with effectively make cold calls to external leaders, the media and beyond.
• Demonstrated experience in successfully operating within complex, multi-tiered organizations that have multiple stakeholders while taking the lead in planning and dealing with a diversity of opinions, fostering, and managing strong relationships both internal and external to an organization.
• Experience creating and curating original photography that aligns to brand while also conforming visual and brand guidelines
• A good understanding of the unique academic space associated with continuing education is required.
• Superior oral and written communication skills; Senior level writing , editing and copy-writing that drive readers to take desired action.
• Strong creative and innovative thinker, able to leverage the power of technology to communicate a variety of messages to internal and external audiences.
• Ability to establish priorities, prioritize time sensitive issues, and meet tight deadlines.
• Ability to follow online communications trends and technologies as well as an awareness of social media and web design trends.
• Awareness of and sensitivity to, diversity issues.
• Understanding of the guiding principles of good user experience.
• Ability to follow online communications trends and technologies as well as an awareness of social media and web design trends.
• Ability to work independently in a fast-paced environment but also demonstrated track record as a team player ready to assist others on the team
• Strong working knowledge of PC applications including MS Office (Outlook, Excel, Word & PowerPoint) and the Adobe Creative Suite (InDesign, Photoshop & Illustrator)
• Familiarity with current provincial accessibility guidelines.

Assets (Nonessential):

• Experience in an academic or education environment is preferred.

To be successful in this role you will be:

• Accountable
• Articulate
• Communicator
• Multi-tasker
• Persuasive
• Problem solver
• Resourceful
• Self-directed

Closing Date: 05/26/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 14 — $81,000 with an annual step progression to a maximum of $103,588. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].

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