Posting Number:
STA00084PO24
Job Family:
Law Enforcement and Emergency Management
Job Function:
Security Operations Center
USC Market Title:
Security Operations Center Specialist
Link to USC Market Title:
https://uscjobs.sc.edu/titles/133373
Job Level:
T1 – Technical Support
Business Title (Internal Title):
Police Dispatcher
Campus:
Columbia
Work County:
Richland
College/Division:
Division of Administration and Finance
Department:
DAF University Police Department
State Pay Band:
5
Approved Starting Salary:
$49,750
Advertised Salary Range:
$49,750 -$55,490 (With supplemental pay for shift work and depending on educational level)
Part/Full Time:
Full Time
Hours per Week:
40
Work Schedule:
Must be willing to work a flexible schedule (days/nights, weekends, holidays) to meet the needs of the department. Involves shiftwork, working 12-hour shifts, with every other weekend off. Dayshift runs 6:30am to 6:30pm and nightshift runs 6:30pm to 6:30am.
Basis :
12 months
Job Search Category:
Law Enforcement
About University of South Carolina:
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement:
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Advertised Job Summary:
The Police Dispatcher assists with the activities of the security operations center for the University of South Carolina’s Division of Law Enforcement and Safety. In addition to receiving 9-1-1 calls in the security operations center and handling the dispatching of police resources to respond to emergency and non-emergency calls for service, the police dispatcher also plays an integral role in providing real-time investigative and logistical support to law enforcement officers that are responding to in-progress crimes and other incidents. Additionally, the police dispatcher monitors an array of on-campus alarm systems and determines the appropriate response to alarm activations. Exercising high levels of attention to detail, accuracy, and confidentiality, the police dispatcher utilizes a variety of law enforcement-sensitive communications systems and databases in a timely manner.
Minimum Qualifications:
High school diploma or GED and 2 years call center or customer service experience utilizing voice communications system or central switchboard operations. An associate’s degree in a technical communications discipline may be substituted for the required experience. Must currently possess 9-1-1 certification (or similar public safety communications certification) or possess the ability to obtain such certification(s) within the first 2 years of employment.
Knowledge/Skills/Abilities:
Knowledge of keyboarding and be accurate in communicating electronically.
Job Duty:
Receives, evaluates and prioritizes emergency and non-emergency calls (including other law enforcement agencies) from the public requesting police, fire, medical or other emergency services. Communicates effectively with various callers in order to obtain pertinent information, and assesses the nature of the call and appropriate call response. Answers routine inquiries, and refers calls not requiring dispatch to appropriate departments.
Essential Function:
Yes
Percentage of Time:
25
Job Duty:
Operates a variety of communications equipment, including radio consoles, telephones and computer systems. Dispatches proper personnel via radio in accordance with established procedures. Monitors and coordinates police field unit activity to include maintaining radio contact with all units on assignment, and updating status and location of police units as necessary.
Essential Function:
Yes
Percentage of Time:
25
Job Duty:
Monitors fire, burglar, water, temperature, and door prop alarm signals. Monitors video systems for suspicious activity and if necessary, dispatches accordingly. Receives calls from University emergency call boxes as well as activations from Rave Guardian App.
Essential Function:
Yes
Percentage of Time:
25
Job Duty:
Inputs, updates, requests, transmits and queries information from a variety of sources to include CAD and alarm systems, university databases, and NCIC.
Essential Function:
Yes
Percentage of Time:
25
Safety Sensitive or Security Sensitive:
Yes
Hazardous weather category:
Essential
Number of Vacancies:
3
Desired Start Date:
03/01/2024
Job Open Date:
02/06/2024
Job Close Date:
03/15/2024
Open Until Filled:
No
Special Instructions to Applicant:
This posting is a readvertisement. Applications previously submitted are still being considered. Previous applicants do not need to reapply.
ANNUAL COMPENSATION/HIRING PROCESS
$49,750 – $55,490 (With Supplemental Pay for Shift Work and depending on educational level)
PLUS – Annual Step Salary Increases
PLUS – Benefits such as USC Tuition Assistance, Gym Membership, State Health Insurance, State
Retirement, 15 Days of Annual Leave/15 Days of Sick Leave per Year, and Permanent Shifts (Days or Nights).
Our hiring process is thorough and may take 8 to 12 weeks. Applicants not selected for employment are notified in writing and are eligible to reapply for subsequent postings. The steps are:
1. Application All entry-level positions at the Division will be posted on the University’s jobs website at https://uscjobs.sc.edu. All applicants must submit their applications through this website.
2. Application ReviewThe Division reviews applications based on applicant’s qualifications.
3. Personal History Questionnaire (PHQ) – Applicants will be sent an email with login information to complete the PHQ, an online employment evaluation tool for public safety agencies.
4. Initial Interview –After PHQ completion, selected applicants will be scheduled for an interview.
5. Polygraph Examination – Applicants will be scheduled for a pre-employment polygraph examination. Applicants will be provided with the topical areas prior to taking the examination.
6. Background Investigation – Applicants will have a background investigation conducted by the Division.
7. Psychological Examination – Applicants will be scheduled for a psychological examination.
8. Command Staff Interview Applicants will have an interview with the Division’s Command Staff.
9. Chief of Police Interview – Applicants will have a final interview with the Chief of Police.
10. Offer of Employment – After the interview, any offer of employment will be made with a start date.
11. Post-Offer Medical Evaluation/Drug Test – Applicants will be scheduled for a medical evaluation/drug test.
Additional Benefits:
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 15, 2024.
Click here to learn more about why you should work at UofSC.Quicklink for Posting:
https://uscjobs.sc.edu/postings/163416
EEO Statement:
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Job Details Position Title: Part-Time Graphic Design Instructor (Pool) Campus: Mission College Definition: PART-TIME, ASSOCIATE FACULTY POOL Applications for Part-Time,...
Apply For This JobJob Details Job Responsibilities Under general supervision of the Campus Facilities Directors. This position is a multi-skilled position, that performs...
Apply For This JobJob Details Logo: Posting Number: STA01472PO23 Job Family: Business Operations Job Function: Business Operations USC Market Title: Business Operations Specialist...
Apply For This JobPosition Number: 989674 Home Org/Dept: Care Of Grounds – Kent Campus [100411] Location: Kent Campus – Kent, OH Work Type:...
Apply For This JobCarpenter I Tahlequah Campus At the end of the application process, create your Candidate profile.Notice to ApplicantsIt is Northeastern State...
Apply For This JobThe Aspen Leadership Group is proud to partner with the University of South Carolina through the USC Educational Foundation in...
Apply For This Job