University of South Carolina Hiring for Network Administrator at School of Medicine Greenville Full Time

Logo:

Posting Number:

STA00257PO24

Job Family:

Information Technology

Job Function:

Network Administration

USC Market Title:

IT Systems/Network Administrator

Link to USC Market Title:

https://uscjobs.sc.edu/titles/133322

Job Level:

P2 – Professional

Business Title (Internal Title):

Network Administrator

Campus:

School of Medicine Greenville

Work County:

Greenville

College/Division:

School of Medicine Greenville

Department:

SOMG IT

State Pay Band:

7

Approved Starting Salary:

$59,581

Advertised Salary Range:

$59,581.00 – $89,371.00

Location of Vacancy:

Greenville, SC

Part/Full Time:

Full Time

Hours per Week:

37.5

Work Schedule:

Monday – Friday 8:30am – 5pm
Must be willing to work a flexible schedule to meet the needs of the department.

Basis :

12 months

Job Search Category:

Information Technology

About University of South Carolina:

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement:

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Advertised Job Summary:

Reporting to the IT Operations Manager of the USC School of Medicine Greenville, the Network Administrator performs network changes, provides support and maintenance of complex network systems, maintains accurate records of maintenance, inventory, IP addressing, and VLAN assignments associated with Network infrastructure.
This position is responsible for analyzing and/or administering security controls for information systems. Safeguards the network against unauthorized infiltration, modification, destruction or disclosure. Researches, evaluates, tests, recommends, communicates and implements new security software or devices. Implements, enforces, communicates and develops security policies or plans for data, software applications, hardware, and telecommunications. Provides information to management regarding the negative impact on the business caused by potential breach, theft, destruction, alteration, denial of access to information, or other identified means.The Network Administrator will work directly with the Offices in the Health sciences center, Office of Education, Assessment, Student Affairs, Faculty Affairs, Finance and Academic affairs and will interface directly with Faculty and staff.

Minimum Qualifications:

Bachelor’s degree in Information Technology Systems or related field and 5 years related work experience or high school diploma and 9 years related work experience; or equivalency

Preferred Qualifications:

VmWare Virtual Network design and implementation experience® Security administration experience or other technical skills

Knowledge/Skills/Abilities:

Demonstrates thorough knowledge of Network Technologies such as Cisco NEXUS, Cisco Stackwise switches, Cisco ASA Firewall/VPN, BlueCat DHCP, Cisco UCS C Series, Cisco Unified Communications, VoIP Technologies, Voice Gateways, Packet Analysis and the ability to troubleshoot complex network issues using network protocol analyzers
Understands and demonstrates advanced knowledge of traditional voice systems including, PBX, Key systems, PRI, T1, TIE line connectivity, LCR, 1FB, Analog, etc- Preferred:
Experience with IT/AV installation, programming and system maintenance.
Knowledge of Vmware virtual network.
Knowledge of information technology equipment and procedures.
Knowledge of production schedules and information technology uses.
Ability to establish and maintain effective working relationships with operators and end customers
Ability to manage multiple complex projects
Ability to develop and implement administrative policies and procedures and evaluate their effectiveness.
Demonstrates commitment to advancing the mission/vision/guiding principles of USCSOM Greenville/Prisma Health in setting priorities and conducting work.
Demonstrates a commitment to teamwork, self-awareness, professionalism, open/transparent, professional communication, and servant/conscious leadership.
Proactively seeks opportunities to apply her/his training, experience, knowledge, and skills as appropriate to meet emerging institutional needs.
Communicates respect for others in the work environment, and contributes to the development of a welcoming environment and positive institutional culture.

Other Required Experience
Certified Cisco Network Associate (CCNA) or Comparable certifications in the following technologies: Network Design, Route/Switch, VoIP, Security/Firewall,or Wireless- Preferred

Other Required Skills
TCP/IP, LAN/WAN, VOIP Technologies
Firewall, VPN and Wireless Technologies

Job Duty:

Network Management:
Troubleshoots, diagnoses and solves minor to major Network issues from end users to the Internet Service Providers (ISP). Handles problems and requests within defined time limits. Is onsite during scheduled downtimes along with the rest of the Network infrastructure Team to assist in new implementations, upgrades or problem resolution. Proactively monitors network health
Assists with unscheduled network outages. Utilizes network infrastructure monitoring tools to monitor utilization and troubleshoot network issues.
Analyses, troubleshoots and corrects network problems remotely and on-site.
Performs any network connectivity issues as needed. Independently manages medium to large network projects. Deploy and manage devices including switches, routers, firewalls, wireless access points. Communicate with network teams at Prisma Health, USC, and third parties to prevent or resolve any issues or conflicts

Essential Function:

Yes

Percentage of Time:

25

Job Duty:

Network Security:
Monitors computer networks for security threats or unauthorized users.
Identifies compromised machines and reports on security measures taken to address threats. Researches, evaluates, recommends and implements security devices and software.
Conducts regular security audits, prepares security status reports, educates users on computer security, creates security documentation for end-users and assists in disaster recovery emergencies.
Enforces network security policy and complies with requirements of external security audits and recommendations.
Manages anti-virus software deployment and settings (Palo Alto Cortex), Cisco Identity Services Engine (ISE) and controls access to the network and network resources.
Ensures compliance with USC and USCSOMG policies and requirements.
Designs, installs, and implements all layers of network infrastructures to include LAN’s, Wireless Access, wire, switches, routers, etc. for network servers and/or telecommunications networks. May design configurations for various computer systems.
May serve as Team Lead on projects.
Provides technical advice to senior level management concerning network systems and/or telecommunications networks.

Essential Function:

Yes

Percentage of Time:

25

Job Duty:

IT Support Big Fix admin:
Packages software installs and updates to be deployed to Windows PCs, Macs, and virtual servers
Deploys updates to computers and servers on a monthly basis as required by USC security policy.
Mobile Device Management (MDM) :
Creates and deploys profiles and settings to configure mobile devices
Creates and deploy profiles to devices, maintain loaner device pool, prepare new devices for end users and troubleshoot issues related to MDM
Provides end users support related to Hardware (Windows PCs, Macs, printers, phones, tablets),
Software, Virtual desktops, Simulation iQ systems.
Develops new solutions, such as iOS printing, assist with virtual desktop and server troubleshooting, level 1 classroom support for AV issues and other miscellaneous issues and projects

Essential Function:

Yes

Percentage of Time:

30

Job Duty:

Record Keeping:
Creates and maintains accurate records of maintenance, inventory, IP addressing, VLAN assignments associated with Network infrastructure., records of equipment and replacement plan.
Prepares and documents standard operating procedures and protocols.
May document information for telecommunications and/or network systems, changes, and procedures.

Essential Function:

Yes

Percentage of Time:

10

Job Duty:

Other duties as assigned:
Includes back up support for other personnel and needs within the IT and facilities department in both USC School of Medicine Greenville and Prisma Health Sciences Center

Essential Function:

Yes

Percentage of Time:

10

Safety Sensitive or Security Sensitive:

No

Hazardous weather category:

Non-Essential

Number of Vacancies:

1

Desired Start Date:

04/15/2024

Job Open Date:

03/22/2024

Job Close Date:

03/29/2024

Open Until Filled:

No

Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by March 29th 2024.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.Work ScheduleMonday through Friday, 8:30 am – 5:00 pm.

Must be willing to work a flexible schedule to meet the needs of the department.Quicklink for Posting:

https://uscjobs.sc.edu/postings/166031

EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.