University of Pennsylvania Hiring for Operations Coordinator, MBA Career Management, Wharton School (Hybrid Eligible) at McNeil Building Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job TitleOperations Coordinator, MBA Career Management, Wharton School (Hybrid Eligible)Job Profile TitleCoordinator BJob Description SummaryReporting to the Senior Associate Director of MBACM Operations, the Operations Coordinator is responsible for managing various operational and student-facing projects as well as providing support to the operations of the office.Job Description

The Operations Coordinator oversees the Career Fellows Program. This position designs, manages and executes all responsibilities related to the Career Fellows and Mock Interview Program including:

• Recruit up to 40 Career Fellows (2nd Year MBA students).
• Train Career Fellows to ensure that they are prepared to provide valuable career preparation assistance to first and second year students through mock interviews, networking meetings, resume reviews, and interview preparation training sessions.
• Serve as point of contact to all students participating in the Mock Interview Program; responsible for managing all student inquires, communications, and scheduling.
• Plan all logistics including technical specifications for appointment scheduling system, scheduling, day of event preparations, etc. related to the program and oversee all staff executing on logistics.

The Operations Coordinator supports the MBACM Career Reporting initiative. They serve as the primary student-facing contact, engaging in focused email campaigns, and responding to student questions. They are responsible for investigate leads on student job acceptances using Web resources like LinkedIn, Facebook, and Google. They also assist in data analysis and tracking as well in the production of presentations related to offer data. Lastly, the Operations Coordinator will maintain/update the Public Offer Data website.

Additionally, the Operations Coordinator provides significant support to student- and employer-facing initiatives such as pre-term, Employer Opportunity Week, first- and second-year MBA interviews, and Enterprise Lab. This may include behind-the-scenes preparation as well as attendance at events.

Lastly, Operations Coordinator serves as a back-up to co-manage all aspects of the reception desk including greeting all visitors to the MBACM office, mainly students, recruiters and alumni. The Operations Coordinator is responsible for maintaining knowledge base and be able to respond to all inquiries in person, on the phone, or via MBACareers (the office general email box) relating to online platforms and resources, programs, services and initiatives across the department. This position contributes to the overall flow of office by providing superior customer service and general operational support.

QUALIFICATIONS: (Qualifications should clearly indicate those that are required and those that are preferred.)

• Bachelor’s Degree and 3-5 years experience required; or equivalent combination of education and experience.
• Knowledge of MBA landscape /recruiting process a plus
• Strong written and oral communication skills
• Excellent customer services skills with the ability to interpret as well as explain procedures and exercise good judgement
• Willingness to go above and beyond in order to achieve the required goals
• Ability to function with high degree of independence with a varied set of responsibilities, yet interact with colleagues in a centralized framework and contribute to a total team effort
• Solid knowledge of Microsoft platform, including Word, Excel, Powerpoint as well as comfort with using various online platforms

Job Location – City, StatePhiladelphia, Pennsylvania

Hybrid Eligible – This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / SchoolWharton SchoolPay Range$43,919.00 – $56,472.00 Annual RateSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay