Overall Position Competency
Journey
Position
Number: 006693
NC Salary Grade Equivalency
61 (For employment/re-employment priority purposes
only)
Recruitment Range: $33,000 – $38,500
Position Summary
This position performs
technical communications work in support of the University’s public safety operations. Work involves receiving emergency and non-emergency
calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching
appropriate public safety personnel, and maintaining public safety communications logs and databases utilizing Computer Aided Dispatch
(CAD). The employee in this position is responsible for operating a host of complex telecommunications and computer equipment, including
multi-line phone systems, multi-channel police consoles, two-way radios, scanners, monitoring security cameras and Division of Criminal
Information terminals. Work requires knowledge of applicable Federal Communications Commission rules and regulations, an understanding of
public safety operations, and skill in the operation of telecommunications technology.
This position requires the ability to
multi-task and to remain calm and composed in high-stress situations. The employee should also be able to work with a diversified community;
be able to communicate effectively with those who may be irate; be able to make effective decisions in emergency life and death situations;
be able to prioritize calls and identify potential dangers; and be able to work as a member of a team and interact favorably with all
students, staff, faculty, and visitors. The employee is expected to maintain confidentiality and discretion in the course of conducting
business; work individually and/or with others; and adapt to change and circumstances.
Positions require shift, weekend, holiday
and/or overtime work. The selected candidate must be able to work 12-hour permanent day or evening shifts. The UNC Asheville Police
Department is a 24-hour, 365-day-per-year operation.
Division
Student
Affairs
Department
University Police
Full-Time / Part-
Time
Full-Time
Months per Year: 12 Months
Time Limited
Position
No
If time-limited, length of assignment
Not Applicable
Minimum
Education/Experience/Skills
High School diploma and sufficient experience to demonstrate ability to work under pressure.
Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of
Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic
Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or
the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited
institutions
Preferred Education/Experience/Skills
Prefer candidates with DCI and Basic Telecommunicator
certifications. May also consider applicants with ability to obtain a certification within 45 days of hire. In addition, the ideal candidate
will be proficient in Microsoft Excel, Google docs, and Banner. Candidates with a two or four year degree in addition to the certifications
would be a plus.
The successful candidate will be asked to attend and pass a telecommunicator certification course; such as the
four-day Sheriff’s Training and Standards Course or The Association of Public Safety Communications Officials (APCO).
Work
Schedule and Hours
The selected candidate must be able to work 12-hour permanent day or night shift. The UNC Asheville
Police Department is a 24-hour, 365-day-per-year operation.
Competency Profile
http://oshr.nc.gov/state-employee-resources/classification-compensation/comp-profiles
Special
Instructions Summary
Applications accepted until the position is filled. Please note that any documents submitted to Human
Resources or the hiring departments become property of UNC Asheville and will not be returned.
Official verification from each
college/university you have attended are required upon employment, and will be requested directly from the college/university by Human
Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be
from an appropriately accredited institution.
If no applicants apply who meet the required competency and training and experience
requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market
considerations.
It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for
employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid
only by direct deposit to the financial institution of their choice.
*UNC Asheville acknowledges and understands that the category of sexual orientation is not a protected category under Federal or State law and therefore can not be grieved beyond campus level.
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