University of Massachusetts Medical School Hiring for Clinical Data Liaison (mainly remote, New England based) at 377 Plantation Street Full Time

POSITION SUMMARY: 

The Clinical Data Liaison is responsible for all of the day-to- day clinical reporting and related administrative activities associated with particular newborn screening medical laboratory results. The Clinical Data Liaison works under the direct supervision of and reports to a Scientist responsible for the specified laboratory section in order to develop, implement and evaluate new methodologies to improve current reporting, and add new capabilities.  The Clinical Data Liaison works with the Scientist, the Program Director, and the Quality Assurance Manager for development of Quality Assurance Activities protocols.  The Clinical Data Liaison is responsible for implementing quality assurance activities inclusive of written protocols, selection of appropriate reporting policies, LIMS relationships, employee training, competency assessment, and operations improvement. The Clinical Data Liaison may oversee the scheduling and work of Clinical Data Specialists I or II.   

Responsibilities

ESSENTIAL FUNCTIONS:

• Receives and Triages medical laboratory results from the section’s laboratory in accordance with parameters set forth by the Scientist, working independently and as an integral team member
• Completes daily preparations for reporting to the healthcare provider of each infant with priority actionable results, inclusive of identifying healthcare provider
• Completes telephone and written reporting of medical laboratory results, their interpretation, associated risk assessment and next-step actions to the health care provider in accordance with SOP, documenting report and relevant clinical status of infant in the infant record
• Responds to external queries for newborn screening results or result interpretation in light of stated clinical concern by caller; documenting report and relevant clinical status of infant in the infant record
• Ensures that the infants with results requiring priority action receive appropriate recommended actions
• Tracks long-term continuity of care and outcomes for infants diagnosed with a newborn screening condition
• Assimilates and organizes groups of results as requested by the Scientist for review by the Scientist or Clinical Advisory Working Group
• Identifies trends and areas to pursue further data analyses for on-going continuous quality assurance
• Writes and maintains written SOP of daily communications protocols for review and approval by the Scientist
• Provides subject matter expertise for or supervises clinical data specialists I or II
• Presents Program data and educational materials at local, state, regional and national meetings related to newborn screening as requested by the Scientist
• Follows established safety and privacy protocols
• Perfrom other duties as required.

Qualifications

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in life sciences, nursing, genetics, or a related field; or equivalent
• 5-7 years of experience, at least 2 of which include professional experience reporting results relevant to newborn screening
• A solid understanding of population-based risk assessment
• A solid understanding of  clinical information relevant to newborn screening section; willingness and ability to be cross trained in new clinical  knowledge
• Excellent verbal and written communications skills
• Excellent interpersonal skills
• Skilled in electronic file management and general software usage
• A solid understanding of regulatory issues and the use of Standard Operating Procedures as they relate to the Clinical Public Health Lab.
• Flexibility in work schedule as required by laboratory section (i.e., weekend and holiday rotations)

Additional Information

PREFERRED QUALIFICATIONS:

• Master’s degree in life sciences, nursing, genetics, or a related field.

#LI-VG1