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University of Massachusetts Boston Hiring for Director of Community Mediation Programs at UMass Boston Full Time

Job Details

Job no: 521969
Position Type: Staff Full Time
Campus: UMass Boston
Department: MA Ofc of Public Collaboration
Pay Grade: 34
Date opened: 16 Jan 2024 Eastern Standard Time
Applications close: 16 Feb 2024 Eastern Standard Time

General Summary: The Massachusetts Office of Public Collaboration (MOPC) Community Mediation Programs Director is responsible for directing and overseeing and the statutory, state-wide Massachusetts Community Mediation Center (CMC) Grant Program, and related state-sponsored youth, reentry and housing mediation programming funded through the annual CMC Grant Program state budget appropriation. The Community Mediation Programs Director is responsible for grant program development and management, including design and oversight of grant-making and assessment of grant-making processes, data collection, reporting and compliance; supervision of MOPC program managers administering community mediation programming and initiatives; coaching and mentoring center directors on performance planning and non-profit management; designing public outreach and education; managing effective communication with program sponsors and stakeholders; overseeing professional development and training for assigned MOPC staff and capacity building for centers; convening Grant Program Advisory Committee and center director meetings; directing statewide mediator excellence initiatives; leading development and fundraising for community mediation programs and initiatives, and state budget advocacy. In addition, the Community Mediation Programs Director is assigned special projects by the MOPC Executive Director.Examples of Duties:Community Mediation Center Grant Program Administration:

  • Direct and oversee the statutory statewide CMC grant program; develop and review grant program policies and procedures; oversee grant program information management and record-keeping; oversee program compliance of grant funded centers; coach and mentor center directors on performance planning and non-profit management; coordinate implementation and training related to unified case management database and reporting system with centers; oversee data collection and reporting from centers on the delivery of mediation services and other information, as needed for compliance and performance improvement by MOPC for state level reporting and accountability. Assign and supervise administrative tasks to be carried out by other MOPC staff and interns.
  • Monitor overall CMC grant program performance and make recommendations for program adjustments; lead, coordinate and facilitate communication between MOPC and the centers; plan, lead and facilitate meetings of the program advisory committee (PAC) of community mediation stakeholders; develop advisory committee policies and selection criteria; recruit and cultivate working relationships with committee members.
  • Promote and oversee diversity, equity, and inclusion (DEI) in MOPC community mediation programming and practices and support grant-funded centers with their own DEI initiatives, through assessments, coaching, training, and research.
  • Develop annual/periodic grant-making criteria for operational and program-related grants with input from grant-funded centers; prepare guidelines and procedures based on best practices and compliance with university policies; administer requests for grant applications in coordination with relevant University administrative departments; advertise grant opportunities through mediation/ADR organizations and networks as relevant to the scope of the procurement.
  • Oversee grant application review process, including recruitment of grant review committee to screen and evaluate center grant applications; communication with committee, grant applicants and recipients regarding award determinations and relevant follow-up; evaluate grant-making process and performance of grant recipients; and modify grant criteria, procedures and contracts as needed.

    • Administration of Other Statewide Community Mediation Programs:

  • Direct and oversee statewide community mediation programs funded through the Community Mediation Grant Program, including youth, reentry and housing programs and diversity-related projects; oversee program design, policy development and review, program implementation, program grant-making with interested community mediation centers, and delivery of grant funded services.
  • Supervise community mediation program managers and other program staff individually and as a group and coordinate program-related tasks with other MOPC directors; annually plan program and staff performance goals, objectives, and activities; monitor and evaluate performance of program managers and staff; advise MOPC on human resource needs and capacity-building related to community mediation programming; attend MOPC management team and staff meetings.

    • Training, Professional Development and Service-Learning:

  • Lead development of mediator excellence system for assuring quality of community mediation services in MOPC programming; assess training needs of center directors, staff, and mediators; lead development of training and continuing education in collaboration with centers; prepare training proposals/budgets; lead and coordinate training teams; oversee external trainers.
  • Oversee the design of training curriculum and materials, training delivery and coordination of training events, administration of training evaluations and debrief with trainers, and preparation of training reports; make recommendations for adjustments to training programs; and align training and professional development with statewide mediator excellence system.
  • Oversee and supervise, for community mediation programming, student internships and service-learning initiatives, in collaboration with university departments; work with community mediation centers as needed on creation of student interns for center placements.

    • Budget Advocacy, Outreach and Education:

  • Co-lead with Executive Director budget advocacy to secure and maintain annual state appropriation for the CMC grant program and related statewide youth, reentry, and housing programs; assess program funding needs; develop budget requests, strategies, and spending plans; convene meetings with budget analysts from Governor’s Office and Legislature.
  • Lead or oversee statewide and targeted outreach and education initiatives as the face of MOPC’s community mediation programs and raise public awareness of community mediation, including preparation of outreach plans and budgets and work with communications, public relations and marketing consultants and partner organizations on MOPC community mediation programs as appropriate.
  • Lead or oversee development and implementation of outreach and education mechanisms, such as the statewide Resolution Massachusetts website, and development of outreach materials (e.g., brochures, newsletters, press releases) deliver workshops and presentations to public officials, organizations, and citizens; and provide technical consultation and tools to centers for their own outreach efforts; and coordinate outreach with community mediation program sponsors.

    • Program Development and Fundraising:

  • Cultivate, develop, and manage relationships with community mediation funders, sponsors, policy makers, champions and other stakeholders and facilitate such collaborations to explore new opportunities that respond to community and statewide needs; explore and develop programmatic and funding opportunities for community mediation.
  • Lead the development of grant proposals, preparation of letters of inquiry (LOIs) and full grant applications; coordinate submissions as needed through Office of Research and Sponsored Projects and University of Massachusetts Foundation; serve as designated principal investigator or comparable role on community mediation-related grants, grant compliance and reporting.
  • Oversee design and development of new community mediation programming initiatives, pilot projects and program expansions, in collaboration with potential funders and explore opportunities for additional areas of program development aimed at grant program sustainability. Negotiate contracts and MOUs with program sponsors and partners.
  • Serve as MA liaison to national community mediation networks and other state-funded community mediation programs; convene multi-state collaborations related to program development and capacity-building.

    • Qualifications: Bachelor’s degree required. Master’s degree with a major in conflict resolution or a closely related field preferred. Minimum of seven to nine (7-9) years of administrative or managerial experience in mediation program management, involving program design and administration, screening and assessment, mediation, training, and supervision of mediators. Certificate of completion of thirty hours of mediation training required. Community mediation experience as a mediator, trainer, program manager or case coordinator required. Experience as a facilitator of consensus-building and collaborative planning/problem solving required. Training in other dispute resolution areas such as ombudsman, conflict coaching, restorative justice and/or deliberative dialogue preferred. Experience with conducting outreach and public education, grant-making, financial/budget management, and fundraising required. Knowledge of and experience working with state and local government and legislative budget processes required. Knowledge of and experience working with Massachusetts community-based organizations preferred.

  • Ability to work well with diverse populations, including governmental officials, civic leaders, community groups, judges, attorneys, mediators, and members of the public.
  • Ability to draft program documents, reports, promotional materials, and articles for publication.
  • Ability to exercise sound judgment and discretion in handling confidential or sensitive information.
  • Ability to perform complex tasks and prioritize multiple projects.
  • Ability to use case management and contacts databases.
  • Ability to update and manage website content.
  • Ability to develop and implement social media for outreach purposes.
  • Excellent oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Strong organizational and record-keeping skills.
  • Strong computer skills.
  • Strong commitment to customer service.
  • Willingness and ability undertake travel for job related reasons

    • Application Instructions: Please apply online with your resume, cover letter and list of three professional references.Review of candidates will begin following the application closing date. Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. Salary Ranges for the appropriate Pay Grade can be found at the following link: Grade: 34 Salary RangesThis is an exempt union position.All official salary offers must be approved by Human Resources.UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] or 617-287-5150.

    Applications close: 16 Feb 2024 Eastern Standard Time

    Job Overview

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    • Job Title: University of Massachusetts Boston Hiring for Director of Community Mediation Programs at UMass Boston
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