OVERVIEW:
Standard Aviation (SA) operates as an FBO (Fixed Base Operator) located at the Cyril E. King Airport in St. Thomas providing fuel and handling services to private aircrafts. Our customers are traveling as pilots, owners, and guests. We are committed to offering truly excellent customer service to ensure smooth and efficient handling of all our customers needs. We are growing fast, and this is an excellent career opportunity for the right candidate.
We are currently looking for outstanding Customer Service Professionals to work on our 2nd and 3rd shifts! Typical Night Shift Hours range from 7p.m. – 7a.m. with flexibilty to cover the entir shift, as may be necessary.
SUMMARY:
The Customer Service Representative is responsible for providing high-end, high-touch customer service to FBO clients, crew, passengers, and other aviation industry personnel. Duties include all front office and back office administrative tasks needed to provide the highest level of customer service including assisting customers with ground transportation, catering/coffee/ice, taking reservations, assisting with fuel operations, supporting FBO and Customer Service Manager, as needed, and other duties as assigned. This full-time position requires the ability to work a flexible schedule based on customers needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
We offer competitive salaries and a comprehensive benefits program including health, dental, life insurance, vision, paid vacation, sick time, and 401k with company match.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, pregnancy or conditions related to pregnancy, disability or any other federal, state, or local protected class.
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