UMass Amherst Hiring for Clerk V (HR Coordinator – Hybrid Potential) at Amherst, MA  Full Time

About UMass Amherst

UMass Amherst, the Commonwealth’s flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the direction of the Director of Human Resources for IT, provides procedural guidance and direction to staff and management in areas of employee relations, job safety, recruitment, on-boarding and leave of absence; ensures proper personnel policies and bargaining agreements are followed; triages HR requests and provides superior customer service to internal and external customers and/or perspective employees.

Essential Functions

• Triages, responds and resolves general HR inquiries, escalates issues to management and the leadership team; advises managers on HR policies and procedures; ensures compliance with labor contracts and regulations.
• Coordinates interviews to ensure searches are closed in a timely fashion; conducts preliminary phone screening, sets up interviews, conducts reference checks, prepares search summaries, and offer letters for approvals.
• Supports IT on-boarding and off-boarding activities; initiates and ensures personnel actions are processed efficiently.
• Follows University policies and collective bargaining agreements to process work injury reports, workers compensation claims and leave of absence requests.
• Keeps up-to-date on IT labor issues and ensures labor relations and conditions of employment are maintained; identifies issues and discusses with appropriate managers as needed.
• Participates in project-based HR initiatives.
• Participates in campus HR professional development training, conferences, and meetings.
• Performs other related duties and assist in projects as assigned by HR Director.

Minimum Qualifications

• High school diploma or equivalent education (GED).
• Four (4) years of full-time administrative office experience.
• Two (2) years of professional experience in human resources.
• Demonstrated working knowledge of human resources practices, policies, and procedures.
• Strong interpersonal skills with the ability to work both independently and as part of an effective team with a highly cooperative and collaborative work style.
• Contributes to the creation of a respectful, inclusive environment that is supportive of diversity.
• Strong organizational and computer skills with attention to detail with the ability to complete assignments quickly while balancing the demands of concurrent and potentially competing projects.
• Uses access to sensitive and/or not yet public university-related information only in the performance or the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Preferred Qualifications

• Recruiting experience.
• SHRM certification.
• Experience working in an HR role in a union environment and/or higher education.

Physical Demands/Working Conditions

Typical office environment.

Work Schedule

• 37.5 hours a week.
• M-F; 8:30am-5pm or 8:00-4:30pm.
• This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the University Staff Association, it is subject to the terms and conditions of the University Staff Association collective bargaining agreement, therefore.

Salary Information

Grade 15

Special Instructions to Applicants

Please complete online application, submit resume and provide contact information for three (3) professional references to ensure consideration.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.