Triumph Group Hiring for Analyst, IT Job at Park City, UT Full Time

Complies with Triumph Group Code of Business Conduct, as well as safety regulations.

Able to troubleshoot and resolve incident tickets.

Analyze and design the IT infrastructure requirements.

Works closely with corporate IT teams to resolve issues with corporate applications, and to implement corporate initiatives in a timely manner.

Maintains network diagrams, and error logs, research user needs and works closely with users to alleviate issues.

Manages site tickets, which are created in the corporate help desk application, and escalates tickets, as necessary.

Diagnoses, identifies, isolates, and analyzes problems related to company hardware, software, network and telecommunications systems, and resolves said issues. Alerts manager to recurring problems and/or patterns of problems. .

Provides technical support for computers and associated networks. Installs, troubleshoots, services and repairs company owned computer hardware, including desktops, laptops, servers, telecommunications devices, and backup media. Provides communication, training and/or training manuals to assist users with new technologies.

Follows all onboarding processes, and computer build list for new hire rollouts.

Supports HPTs by supplying data and updating charts daily.

Assists with Accounting, Aftermarket and Human Resource functions, as needed.

Maintain shift/schedule flexibility, provide on-call support and customer service 24x7x365 as needed

25% travel in support of site, regional and project priorities Qualifications

Bachelor’s degree in Computer Science or Information Systems, or related discipline with 3-5 years of practical experience (required)

Experience supporting public manufacturing businesses; experience in aerospace (plus)

Experience with SOX compliance, DFARS compliance, and ITAR Security requirements (plus)

Experience in aerospace & defense (plus)

Experience in LEAN, SIX SIGMA, and ITIL methodologies (plus)