Trident Technical College Hiring for Internal Announcement: Endpoint Technician (IT Consultant I) # at Charleston County, SC, SC Full Time

Under the supervision of the Customer Experience Manager, provides multiple technical services to support and maintain the college’s enterprise software/applications, peripheral and endpoint devices, multimedia systems, and other technical equipment managed by IT. Manages IT customer support software and apps to create and track tickets, reports, and other documentation. Assist with tracking IT inventory and developing technical designs, specifications, quotes, and options for new/emerging applications and technology.

Minimum and Additional Requirements

This position requires are a high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for experience on a year-for-year basis.

Preferred Qualifications

Candidate will have Microsoft Windows Enterprise environments and a TCP/IP Enterprise Network infrastructure experience. Knowledge and technical skills are essential in supporting/troubleshooting enterprise software, operating systems (Windows and Mac OS), endpoint hardware and peripherals, and multimedia devices in an enterprise network environment. Successful candidates will have vital customer service, analytical, organizational, interpersonal, and problem-solving skills. Communicating verbally and writing technical information to nontechnical personnel is critical.

Additional Comments

Application for this position is limited to TTC employees occupying full-time and part-time equivalent positions. However, this position may be advertised externally later.

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at 843.574.6201.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 or emailed in PDF format to [email protected] by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.