tree Hiring for Applications Engineer (f/m/d) Full time In office (Dallas, Texas, United States) Job at Dallas, TX Full Time

8tree makes application-specific 3D surface inspection tools that are as simple as taking a

photo. Our products digitalize industrial workflows with in-built AR, thereby boosting operational efficiency, measurement quality and consistency while eliminating human error. Our customers include leading companies worldwide in the aerospace, aviation and renewables sectors.

8tree is hiring customer-facing Applications Engineers for its growing office in Dallas, Texas,

to serve our North American customer base.

Expect to work with talented, motivated, intense and supportive co-workers across our offices in the US, Germany and Malaysia.

In addition to the simplicity of our world-class, efficiency-enhancing tools, customers value 8tree for our integrity, technical depth, intellectual honesty, clarity of communication and

responsiveness.

If the role and requirements below describe you and your interest, then we would love to hear from you!

Tasks

The Role

As an Applications Engineer at 8tree, you will own the technical relationship with prospective and existing customers. In this role you will serve as a critical technical bridge between the customer and 8tree. This involves anticipating, defining and delivering technical support to fulfill the needs of your customer’s applications. To be effective in your role, you will need to become a subject matter expert on 8tree’s technology and our customer industries.

Some Daily Responsibilities

• Demonstrate our products to prospective customers
• Perform testing for new problem statements
• Train customers on our products; tailor curriculum to customer needs
• Provide technical support to existing customers. This includes in-depth hardware & Software debugging to resolve technical issues
• Collate and review customer feedback with 8tree R&D team, to shape new features/product Ideas
• Cultivate strong relationships with technical counterparts at the customer
• Diligently document customer interactions
• Identify areas for improvement in 8tree’s products and services
• Attend tradeshows/conferences to broaden your understanding of the customer industries and to engage customers
• Do your utmost to ensure the success of 8tree’s customers

Requirements

Must-have

• Top-notch Engineering mindset – analytical thinking; self-driven initiative to learn, identify challenges and seek solutions; attention to detail
• Strong computer skills and experience with engineering applications
• Aptitude – to quickly grasp and apply new concepts
• Adaptability – to changing priorities and workloads
• Admirable work ethic & time-management skills
• Dependability & Flexibility – to work with a dynamic, globally distributed team
• Extremely strong English communication skills (verbal and written), to describe technical topics so that they are easily understood
• Excellent interpersonal skills
• 50%+ travel (scheduled in advance)
• Humility & Hunger – to learn & win
• US citizenship
• COVID-19 full vaccination – it is required for entry into Canada, and at most of our customer facilities

Nice-to-have

• Engineering degree (preferably aerospace, electrical, mechanical or relevant discipline)
• Experience in 3D measurement
• Experience in Aviation-MRO / Aerospace / Wind-Turbine / Automotive industries

Benefits

• Competitive salary, paid vacation, health & retirement benefits. Business travel expenses are always fully covered.
• Dynamic, diverse and very supportive global team. You will be appreciated for your contributions and work
• Innovative products that enhance quality and safety across multiple industries
• Interdisciplinary insights and the opportunity to participate in all areas of the business
• Agile, focused & fast-paced team; quick path to making decisions
• Independence to manage your day-to-day work commitments and schedule

8tree is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.