Fonteva – Director of Customer Success – Remote
Togetherwork’s Association Business Unit, which is comprised of two product solutions (Fonteva and Protech), is looking for an experienced Director of Customer Success who will be responsible for the retention, satisfaction, and the overall relationship with its customers. As a senior member of the customer success leadership team reporting directly to the VP of Customer Success and Support, you have a track record of driving cross-functional customer success initiatives, managing and mentoring 7+ customer success managers, and achieving a high retention and customer satisfaction rating. This is a full-time remote role that is very hands on and may require limited travel to strategic customers sites.
Responsibilities:
Required experience:
Desired experience:
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
Salary : $130,000 – $140,000 per year
Job Type: Full-time
Pay: $130,000.00 – $140,000.00 per year
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