The IT Support & Client Consultant position is a full-time employment opportunity with an MSP (Managed Service Provider). As a team member of the MSP, you will assist multiple clients from the company and your home offices (hybrid). This position assists end-users with technical support of desktop computers, applications, and related technology via phone and remote desktop tools. You will also visit client sites and be the representative of the MSP. Professionalism and people skills are a must.
Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users via phone support. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.
Requirements
Responsibilities
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits:
Experience level:
Schedule:
COVID-19 considerations:
Avoid touching other employees’ workstations, phones, or tools. Wear your personal protective equipment (PPE) including face mask, face shield, gloves, goggles, and respiratory protection when appropriate.
Application Question(s):
Experience:
Work Location: Hybrid remote in Centreville, VA 20121
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