Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university’s signature leadership programs is its 800-member Corps of Cadets on UNG’s Dahlonega Campus.
Job Summary
The University of North Georgia is currently accepting applications for a Technical Support Specialist II on The Blue Ridge campus. The Technical Support Specialist’s role is to provide efficient and effective technical support to end users, and to maintain UNG’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all standard end-user hardware and equipment to ensure optimal performance. The technician will also troubleshoot problem areas (in person, by telephone, remotely, or via email) in a timely and accurate fashion and provide end-user assistance where required.
The position held in Blue Ridge is a hybrid IT position and will serve as the IT representative for the campus, coordinating several IT requests between other IT areas to serve students, faculty, staff, and community members. This position will become a primary assignee on some desk and remote duties that are held across technical support to help balance work across five campuses.
Responsibilities
Knowledge, Skills & Abilities
Required Qualifications
Preferred Qualifications
Proposed Salary
Minimum Starting Salary : $22.79 per hour
Required Documents to Attach
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Equal Employment Opportunity
The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.
Other Information
Please note, the University of North Georgia career board updates daily and job postings are subject to be removed when closed or filled.
Background Check
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