The University of North Carolina at Charlotte Hiring for AV Installation Technician at Cameron Full Time

Vacancy Open to:

All Candidates

Employment Type:

Permanent – Full-time

Hours per week:

40

Months per year:

12

Position Number:

007740

NC Salary Grade Equivalency:

IT01

Classification Title:

Technology Support Technician – Journey

Working Title:

AV Installation Technician

Salary Range:

$47,771 – $58,387

Anticipate Hiring Range:

$47,771 – $54,000

FLSA Status:

Non Exempt

Division:

Academic Affairs

Department:

School of Professional Studies

Work Unit:

SPS-Classroom Support & AV

Work Schedule:

Monday-Friday 7:00 am-4:00 pm. Due to project timelines, an occasional Saturday with one weekday off may be required.

Primary Purpose of Position:

The AV Integration technician is essential for improving the efficiency and effectiveness of our campus learning spaces and supporting UNC Charlotte faculty and student success. The primary purpose of the Audio Visual Integration technician is to install and maintain all University-supplied equipment in classrooms, conference rooms/meeting spaces, as well as to install digital signage. The technician will also participate in all work, including; pulling wire, installing various connectors, mounting projectors and displays, installing and wiring rack-mounted equipment, installing speakers, and in-wall devices, commissioning of systems and reporting issues to the design team. This position will also be responsible for inventory data entry and staging projects, which includes receiving, tagging and storage of AV equipment.

Minimum Education/Experience:

Required Minimum Qualifications:

Graduation from high school and one year in the field of technology related to the position’s role. Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six months experience.

University Preferred Qualifications:

Graduation from high school and three years of experience in the administration of a computer system; or a two year technical school degree in computer technology and one year of experience in the administration of a computer system; or an equivalent combination of training and experience.

Essential Job Duties:

Daily tasks shall include:

• Participate in the implementation of AV systems within all University learning spaces, working alongside others following guidance from the AV Integration Manager
• Verify the proper implementation and technical functionality of wiring infrastructures and all audio-visual systems.
• Ensure that all materials are accurate and delivered to the job site safely. This includes AV furniture such as large lecterns, credenzas, and AV racks.
• Oversee timely, quality completion of all assigned projects.
• Develop relationships with faculty, staff, vendors, etc. to help ensure all integrations meet the scheduled installation timeframe,
• Train clients (staff, vendors, etc.) on using installed AV systems.
• Perform post-installation service as needed.
• Manage and maintain software-based reporting of project status and implementation.
• Report technical, personnel, and organizational problems to the AV Integration Manager.
• Effectively apply knowledge of DSP as it applies to audio, surround processing, and digital video systems.
• Terminate standard audio and EIA/TIA standard telecommunications wiring quickly and consistently.
• Oversee implementation and adherence to commercial wiring standards, codes, and practices.
• Troubleshoot and resolve issues independently.
• Provide directions to the team in a constructive, motivational manner.

Other Work Responsibilities:

• Provide back-up support for the Classroom Support Call Center,
• Use departmental software for project management, and resolve service calls within a ten-minute window using remote management software, as well as perform event support when needed.
• Other duties as assigned.

Departmental Preferred Experience, Skills, Training/Education:

• A minimum of 1.5 years of AV installation experience including working on new construction and renovation projects.
• AVIXA Certified Technology Specialist – Installation (CTS-I) certification preferred.
• Experience using Smartsheet or similar work management software
• Experience with AV drawing tools (StarDraw, AutoCAD)
• Capable of teaching others. Collaborative and team-oriented. Works well in a team environment.
• Demonstrated experience in maintaining respectful and effective working relationships with a variety of stakeholders
• Technical expertise in AV equipment integration, handling, troubleshooting, and configuration of all hardware related to audio-visual systems installation including: AV control systems, signal distribution, AV rigging, AV/IT connector and cable types.
• Ability to independently complete and prioritize work tasks

Work Location:

Cameron

Posting date:

06/06/2023

Closing date:

07/04/2023

Proposed Hire Date:

07/17/2023

Special Notes to Applicants:

• This position is a face-to-face position on campus and is not eligible for telework.
• Please complete the required questions as part of the application process.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
• The finalist will be subject to a Criminal Background Check.
• Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors. * The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. * Do not write ‘see resume’ on your application when completing the job duties section.
• Please submit a resume and cover letter with your application. * These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.