Pay Grade/Pay Range: Based on Qualifications
Department/Organization: 200721 – Enterprise Technology
Normal Work Schedule: Monday – Friday 8:00am – 4:45pm
Job Summary: The IT Technical Specialist IV performs advanced IT activities for specialized, complex and/or functional areas requiring the expert knowledge and professional application of IT principles, practices and techniques in accordance with industry standards and university policy. Requires a great amount of evaluation, originality or ingenuity. May be responsible for training, assisting or supervising lower level IT personnel and other staff. May lead projects and cross-functional activities.
Additional Department Summary: The System Administrator supports the functionality and availability of enterprise-wide mission critical University and non-critical systems by performing intermediate level systems engineering and administration independently or under very limited supervision. Will provide system and application administration responsibilities for multiple systems to provide desktop deployment to the campus community. This position drives endpoint management and deployment strategies for Windows/Apple devices. After hours monitoring of systems health and performance may be required.
Required Minimum Qualifications: Master’s degree and one (1) year of IT experience; OR Bachelor’s degree and three (3) years of IT experience; OR Associate’s degree and five (5) years of IT experience; OR High School Diploma or GED and seven (7) years of IT experience. Knowledge of advanced programming, networking, system, multimedia, instructional or security technology skills or knowledge of project management methods and applications. May require advanced level training or certification.
Skills and Knowledge: Experience with established Microsoft system management tools (SCCM, MEM, Intune, etc.) and/or Apple system management tools in an enterprise or high-profile environment. Experience with Operating System and software deployment in an enterprise or high-profile environment. Experience in scripting, packaging, and software deployments, as well as third-party system management applications.
Preferred Qualifications: In depth knowledge of one or more of the following applications: MECM, SCCM, Intune, Jamf, PDQ, software packaging/scripting. Prior experience working in a system engineering/administration environment, including cloud services, performance tuning, and application/server hosted environments. At least three years of verifiable experience administering Microsoft and third-party system management tools, including SCCM, MEM, Intune, Jamf, PDQ, Ghost, Patch My PC, etc.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. “EEO is the Law” Poster
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