The Citadel Looking for Veteran Services Administrative Coordinator Full Time

Job no: 496389
Work type: Full Time Temp (more than 28 hours, benefits eligible)
Location: Charleston
Categories: Academic Affairs, Student Affairs
Salary: 36,000

The Veteran Student Success Center (VSSC) is accepting applications for a full-time, Veteran Services Administrative Coordinator. Under general supervision of the Associate Director, this position will perform a variety of administrative functions as assigned.

Primary Duties and Responsibilities

• Serve as a Secondary School Certifying Official (SCO) which processes certification to the Department of Veterans Affairs for student educational benefits. In this role you will also represent The Citadel in all state and federal audits related to veterans educational benefits and attend mandatory trainings.
• Counsels veterans and military-connected students on the services and resources available to them. Coordinates student programs pertinent for Admissions, Financial Aid, Registrar, and other applicable departments or college offices.

• Provides administrative support services, including but not limited to, filing and purging records, processing incoming and outgoing mail, managing the front office.
• Provide assistance to prospective students and parents with general inquiries about Veteran educational benefits via phone, email, or in person.
• Assist with reporting of student enrollment information at the beginning of each term and reviewing schedule adjustments throughout the semester.
• Assist with organization of veteran/student-related files, while maintaining maximum confidentiality by adhering to FERPA regulations.
• Responsible for the daily management of the student lounge including supply ordering and stocking.

• Ability to interact in an effective and appropriate manner with diverse populations.
• Perform other job-related duties as assigned.

SKILLS

• The ability to learn and follow complex procedures and detailed policies is required.

• Knowledge of and the ability to use computerized management information systems (databases) are required.
• The ability to learn and follow complex procedures and detailed policies is required.
• Considerable data entry work is required. The position requires extended periods of time at a computer station and extensive utilization of information displayed on a computer monitor.
• High-level problem-solving skills and ability to provide exceptional customer service.
• Commitment to student development and success.

MINIMUM ACCEPTABLE QUALIFICATIONS

• Bachelor’s Degree or a minimum of two (2) years equivalent work experience related to higher education and/or student services.
• Knowledge of VA educational benefits.
• Experience working with military service members.

• Understanding of the needs of first time and non-traditional students.
• Excellent attention to detail.
• Must be skilled in Microsoft Office, filing system and proper documentation of records.
• Must be adaptable to performing under moderate to heavy levels of stress imposed by frequent deadlines, peak workloads and student/public contact.

About The Citadel College

The Citadel, also known as the Military College of South Carolina, is a public senior military college located in Charleston, South Carolina. Founded in 1842, The Citadel has a rich history and educational reputation. With our current location on the banks of the Ashley River in downtown Charleston, you are close to great restaurants, shopping and much more. Ranked #1 Public College in the South (U.S. News & World Report, 2022) for schools with up to a master’s degree, the opportunities are endless.

There are about 2,300 undergraduate students who make up the South Carolina Corps of Cadets. Out of the Corps of Cadets, 1 out of 3 graduates earn a military commission. Students can choose from 31 Majors, 57 Minors, pre-health professions, and pre-law (a concentration in political science). The 11:1 student-to-faculty ratio guarantees students a quality education. Another 1,000 students attend the Graduate College, evening and online programs.

To apply, visit https://jobs.citadel.edu/cw/en-us/job/496389/veteran-services-administrative-coordinator

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