The CCS Companies Hiring for Customer Service – Insurance Verification Job at Portsmouth, NH Full Time

The CCS Companies is hiring a Customer Service Representative to handle inbound and outbound calls to successfully confirm coverages on insurance claims. This position is eligible to be a Hybrid or Remote work option once trained and management is confident in the representative.

Hours are Monday – Friday, 830am – 5pm.

Why Work for CCS?

• $600 Welcome Bonus!
• Generous Paid Time Off Package of 3 weeks to start, plus your Birthday off and floating holiday in the summer to use when you want!
• No wait period on benefits for all new hires! You will be eligible on your first day! Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
• Recognized by HR.com in 2018 for our Leadership Development Program for “Best First Time Manager Program” & “Innovation in Deployment of Leadership Programs” and again in 2019 for “Best Mentoring Program”!
• Excellent Employee Referral program – make an extra $1500 referring great people!
• Competitive wage and recognition programs, 401k with employer contributions, paid training, tuition reimbursement and so much more!

ESSENTIAL FUNCTIONS:

• Outbound calling to Insurance Companies verifying coverage, address and claim Information.
• Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co-workers and clients.
• Comprehend and execute verbal and written directions from supervisors and managers.
• Frequently read and interpret information in written form and from a computer monitor regarding clients, debtors, policy and procedure, FDCPA laws, and company memos.
• Participate in various problem solving and decision-making activities requiring skills such as listening, speaking, reading, writing, basic math and independent thinking.
• Take on additional responsibilities as time allows.

QUALIFICATIONS:

• Previous clerical and customer service experience preferred.
• Moderate typing skills of 40 WPM preferred.
• Strong interpersonal and verbal communication skills.
• Dependability and attention to detail.
• Confidentiality.
• Ability to maintain a predictable and consistent full-time work schedule

EDUCATION REQUIREMENTS:

• High school diploma or equivalent required, college degree preferred.

Interested? Feel free to call one of our recruiters to discuss at 888.888.0087. Ask for Kristin!

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Job Type: Full-time

Pay: $15.00 – $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• Hybrid remote
• In-person

Application Question(s):

• This position is not remote and candidates must be local to Portsmouth NH office. Do you live in a commutable range to Portsmouth NH?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location