Promotion Management Center, Inc Hiring for Customer Service Representative Job at Stacy, MN Full Time

Promotion Management Center, Inc. is a fulfillment company with a great track record of achievement. While offering traditional fulfillment services – we provide clients with the personal attention they require.

Description: The role of the Customer Service Representative is to provide support for PMC client’s programs, customer service needs including incoming/outgoing call handling, e-mail communications and data entry.

Responsibilities include, but are not limited to the following:

• Answering incoming customer service calls
• Making outgoing customer service calls
• Phone order entry and online order support
• Dedicated consumer/client support if applicable
• Review and reply to incoming e-mail communications
• Data entry
• Mailroom services tied to sorting, batching and source management
• Perform other duties as assigned

Required Skills

• Individual must have some office work experience, which would include data entry (50-60 wpm) and basic telephone operation

• PC proficiency – Excel, WORD and Microsoft Office
• Excellent written and verbal communication skills
• A basic understanding of mathematics
• Must be organized, a self-starter and able to work independently
• Must meet deadlines, accomplish tasks at agreed upon time structure
• Must have the ability and willingness to interact in a professional, courteous manner with consumers, peers, and clients

Qualifications

• High School diploma, or equivalency
• 1-2 years relevant experience

Job Type: Full-time

Pay: Up to $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Stacy, MN 55079: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location