TEKsystems Hiring for Entry Level Network Administrator NOC Job at Anchorage, AK Full Time

TEKsystems is seeking a Level 1 TAC/ NOC TEch for its Anchorage based client.

This position will primarily be remote. However, there could be the occasional need to travel to the local data center in Anchorage.

Entry-level technical position to provide on-shift surveillance, management, troubleshooting response, and trouble resolution. Must have a basic understanding of telecommunications, and the ability to follow documented procedures.

The TAC Technician will provide on-shift surveillance, management, advanced-level troubleshooting response, and trouble resolution of the company’s Wireless Radio Access Network (RAN) equipment and/or Core Transport Network in order to provide the highest level of network availability by restoring service and minimizing call out of field technicians.

Essential Duties:

• Monitor the network and associated network elements; investigate and determine the cause of network events and alarms.
• Perform network troubleshooting and corrective maintenance. Respond to and isolate outages, working with the appropriate technical groups to restore service.
• Initiate disaster recovery actions as required.
• Interact with the company’s customers, internal employees, and vendors in a professional manner to resolve issues at the lowest level and as timely as possible
• Compile and submit notifications and reports on network status and activity. Initiate notifications to management as determined by protocol. Other duties as assigned to ensure the proper operation and maintenance of the company network.

Knowledge, Skills and Ability:

• Demonstrated ability to work independently and as a member of a team.
• Excellent oral and written communication skills are required.
• Knowledge of DOS/Windows/UNIX/Open view and associated applications.
• 
  Superior interpersonal and professional skills; able to handle stress when working with customer and/or other employee issues with diplomacy, tact and concern.
• 
  Must have a high degree of self-initiative and be able to prioritize and handle multiple tasks with independent decision-making.

Minimum Qualifications:

• Minimum of one year of increasing responsibility and experience in a telecommunications environment is required.
• High School diploma or equivalent required.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.