Clinician Nexus enables health care organizations to build thriving clinician teams with industry-leading technology products, workforce and compensation analytics, and automated workflow solutions. Backed by extensive technical expertise and industry-leading data, we deliver innovative approaches to help clients to plan, educate, and engage their clinical workforce at every stage of the lifecycle. We are committed to providing our clients with outstanding guidance and support as they focus on shaping the future of health care.
The Tech Support Specialist will sit within the Technology business unit. In this role, you will join a small team that provides initial associate (employee) support for technical inquiries received via phone, email, and messaging applications. This role will manage the onboarding and offboarding of associates, answer questions and troubleshoot issues that arise with multiple systems, MS365 and hardware management. Providing excellent customer service to all levels of the organization is a huge part of the role. You will also contribute to developing more efficient processes and documentation and will be assigned to project work as needed.
Specific responsibilities under the direction and supervision of the IT Operations/Security Manager, and/or ISO include:
Reflected below is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to academic achievements, skills and experience. The range listed is just one component of the compensation package offered to candidates.
SullivanCotter is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law or marital status.
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