Strategic Staffing Solutions Hiring for Customer Service Representative Job at Denver, CO Full Time

Job Title: Customer Service Representative

Location: Denver, CO

Duration: 12 Months

Required Qualifications:

• 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Bi-lingual preferred

Job Description:

• Support customers with inquiries on financial products and services.
• Identify ways to improve customer experience within established procedures.
• Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
• Receive direction from customer service supervisor.
• Escalate questions and issues to more experienced representatives.
• Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.

Job Type: Contract

Pay: $18.00 per hour

Experience level:

• Under 1 year

Work setting:

• Call center
• Office

Ability to commute/relocate:

• Denver, CO: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: One location