Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.
Overview
The Technician Service Desk is the first point of contact for the business partners of ETP. As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolving the problem (either personally or through the broader ETP team). Individuals in this position may also install software, updates and upgrades on the computers, workstations and network. Technicians have direct access to our business and third-party community and are expected to treat these relationships with quality, care, and empathy that is consistent with the ETP and SGWS Values.
Specialized Skills and Technologies
Primary Responsibilities
Preferred Qualifications
Minimum Qualifications
Agile Delivery Values
Physical Demands
EEO Statement
Southern Glazer’s Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer’s Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer’s Wine and Spirits and do not reflect Southern Glazer’s pay bands or ranges.
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Job Segment: Network, Test Engineer, Testing, Software Engineer, Computer Science, Technology, Engineering
Job Description Position Description – The Assoc. Prin. Scientist in Statistical programming leads the statistical programming activities for multiple and/or...
Apply For This JobJob Description Are you looking for an exciting opportunity with a rapidly growing pharmaceutical manufacturer? If so, then this is...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Wondfo USA Position: Veterinary Technical Support Specialist Department: Sales and Marketing Reports to: Director of...
Apply For This JobJob Description Join a Legacy of Innovation 110 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and...
Apply For This JobJob Description Position Description: Associate Specialist, Environmental, Health, and Safety (EHS)- Basic Functions and Responsibility As a member of the...
Apply For This JobJob Description The role is accountable for performance and compliance for assigned protocols and sites in a-country.-Under the oversight of...
Apply For This Job