Southern Glazer’s Wine & Spirits Hiring for Solution Analyst (Sharepoint / Teams ) Job at Texas Full Time

Overview

The Solution Analyst is responsible for ensuring technology solutions address business requirements and achieve the identified business outcomes. This position primarily designs and configures platforms to support business requirements. The job may also document requirements in business requirements documents (BRD) and functional specification.

The position has a combination of strong business acumen, application domain knowledge and the ability to communicate effectively in both technical and business language. This role will assist subject matter experts with gap analysis / process definition and system enhancements and will provide a high level of service for break-fix incidents and requests. This role is different than a developer in that it does not “code”; the focus is to “build” a technical solution by taking business requirements and configuring the systems to support the business requirements

Specialized Skills and Technologies

• Ensuring proper management of Microsoft 356/ Teams/ SharePoint Sites
• Assist in the implementation, documentation, maintenance, and support of all Power Platform , SharePoint environments and tools
• Investigate and stay abreast of technical and practical industry information relating to SharePoint and other collaboration tools
• Work closely with Central Service Desk to assist in enhancing technical knowledge base to improve volume of first call resolutions
• Drive the evolution of governance documentation, designing best practices, documenting procedures, crafting learning resources
• User Support, answering to questions of end users and providing guidance in the use of applications when required
• Collects detailed user and technical requirements
• Provide technical leadership and recommendations for architecture and design of new websites

Primary Responsibilities

• Configure the respective platform
• Understands emerging technologies and can identify opportunities to automate and standardize business processes.
• Gather and document requirements and translate high-level business requirements into business requirements documents (BRD) and functional specifications
• Create and maintain business processes, requirements, and functional specification documentation
• Support the development of business and technical process documentation and training materials
• Support the creation of test plans, ensuring comprehensive coverage of all test types
• Perform testing duties as needed, working with end users and project teams during the design, construction, testing and implementation of modifications to systems
• Support the definition of project requirements by identifying project milestones, phases, and elements; assist with project budget needs
• Understands emerging technologies and can identify opportunities to automate and standardize business processes.
• Assist with educating the IT team on the goals of the business and assists with facilitating communication and alignment between functions and IT from the gathering of initial requirements to final implementation.
• Manage process conformity, compliance, and is responsible for the development of business and technical process documentation and training materials.
• Assist with monitoring project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions as directed
• Supports conversion of functional specs to technical specs working with developers
• Serve as liaison between Divisions/Functions and IT on projects and enhancements
• Collect and evaluate information, formulate as well as test hypothesis.
• Coordinate issues resolution activities with varied stakeholders
• Review entire problem logs and identify recurring problems.
• Record projects status along with open issues every week.
• Ensure to follow up on problems and process independently related to solutions engineering.
• Determine opportunities to redesign business processes to achieve better business results
• Determine opportunities to automate business processes and functions
• Understand, communicate, and reinforce standard business process concepts
• Establish and maintain relationships with team members within IT and across functional teams
• Assess situations, determine the problem(s) and propose a solution that provides value to the business
• Gather and document business requirements in business requirements documents (BRD)
• Convert BRD to functional specifications according to the platform being configured
• Structure requirements to facilitate automation of acceptance tests

Minimum Qualifications

• Bachelor’s Degree in relevant area such as Computer Science, Engineering, Finance, Business Analysis, Data Management, Business Intelligence
• Strong business and systems acumen
• Strong written and oral communication skills
• Familiarity with business processes and the ability to design, configure, and deploy solutions to support them
• Experience supporting Behavior-Driven-Design (BDD) process
• Ability to demonstrate Agile delivery values of openness, commitment, respect, courage, and focus

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer’s Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer’s Wine and Spirits and do not reflect Southern Glazer’s pay bands or ranges.

Nearest Major Market: Fort Lauderdale

Nearest Secondary Market: Miami

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