Athena Medical Management Group LLC Hiring for IT Specialist Job at Coral Springs, FL Full Time

Athena Medical Management Group is a multispecialty medical group with numerous locations across Florida. We have an opening for an IT Specialist to join our fast-growing organization.

The candidate must be energized and able to communicate effectively at all levels. Must have strong attention to detail and focus on tasks. It is essential to have excellent customer service skills and a passion for helping others. Must have basic level of technical experience with software and hardware to deal well with ambiguity, multitasking, and routine. Following directions from the IT leadership is critical. Occasional travels to other offices may be required.

Duties & Responsibilities:

• Provide Tier 1-2 technical support to end-users both on-site and remotely via phone, web-based tools, and email.
• Provide clients with technical expertise on applications, peripherals, networking, and cloud-based solutions.
• Perform preventive and proactive maintenance.
• Participating in printer, scanner, ip cameras, firewalls, cabling, network setup
• Assist team members with projects and requests as needed.
• Author technical help desk documentation.

Minimum Qualifications:

• At least one year of relevant IT experience.
• Bachelor’s degree preferred.
• Must understand installation, configuration and troubleshooting processes for

software, hardware, networking, and accessory equipment.

• Knowledge of Windows 10 and Windows 11 operating systems.
• Good knowledge of Microsoft 365 applications, such as Word, Excel, Outlook, SharePoint, OneDrive.
• Previous experience working in the Healthcare Industry is a plus.
• CompTIA A+ or other validIT certificates.
• Excellent verbal and written communication skills.
• Excellent troubleshooting skills.
• Ability to lift and manipulate heavy objects.
• Customer Service Orientation.

Employment Terms

Full-time, Non-exempt, In-office, Hourly. Eligible for benefits (medical, dental, vision, disability) and 401(k) after the introductory period. Typical business hours are from 8:00 a.m. until 5:30 p.m. with a lunch break, Monday through Friday, excluding company-observed holidays. Limited after-hours work may be required.