South Louisiana Community College Looking for Program Manager – Transportation, Distribution, and Logistics Full Time

College: SLCC

Department: Workforce & Economic Development

Sub department: Corporate College

Type of Appointment: Unclassified – Administrative/Staff

Salary: $37,910 – $55,859

Duties and Responsibilities: 

Management (40%):

• Supervises Operations Team
•  Assists Director of TDL with supervision and scheduling of Full time and PT schedule
• Communicates job expectations by planning, monitoring, appraising, and reviewing job performance
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Assists in establishing and implementing short-and long-range goals, objectives, policies, and operating procedures.
• Provides technical and/or professional coordination and leadership in executing the day-to-day operation.
• Oversees the supervision of personnel, which includes selection, scheduling, evaluation, coaching, and discipline.
• Processes leave slips, manual time sheets, online course certificates, and Chrome River documents.
• Oversee work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution
• Evaluates performance and makes recommendations for personnel actions
• Trains or provides access to appropriate training of faculty and staff
• Assists faculty and staff with professional development
• Lead employees to meet the organization’s expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Creates adjunct instructor contracts and ensure all new hire paperwork is sent to the correct departments.
• Supervises at various times and locations in response to institutional needs, making continuous efforts to improve the quality of operations by reviewing methodologies, techniques, and delivery methods.
• Maintains employee work schedules including assignments, job rotation, training, vacations, paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintains transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, appropriate email, instant messaging, and regular interpersonal communication.
• Resolves conflicts or complaints from customers and employees
• Maintains presence at various locations to ensure the quality of services by faculty and staff.
• Serves as the Department Chair

Program Manager (50%)

• Organizes programs and activities in accordance with the mission and goals of the organization. This includes managing multiple programs and multiple campuses.
•  Develops new programs to support the strategic direction of the organization. Expanding and enhancing the quality of existing programs
•  Reviews course requirements, funding options, and conduct tours for potential students including walk-in guests.
•  Collaborates with local Workforce caseworkers and UL Federal Credit Union loan officers to manage awarded grant or loan funding for students.
•  Assists business developer in scheduling and invoicing specialized trainings by creating Excel spreadsheet to track revenue, employees, and companies.
•  Inputs graduating student data into Salesforce, record IBCs in system, and ensure all graduate files have necessary paperwork for course completion.
•  Maintains truck/fuel records for fleet, process quotes, requisitions, and purchase orders for all needed equipment and supplies.
•  Assists in yearly scheduling of CDL/PLM courses offered at each campus.
•  Assists instructors as needed. This includes tasks such as research and development, syllabus, course design, and evaluations.
•  Develops sustainable goals, budgets, and operating plans for the programs.
•  Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
•  Produces accurate and timely reporting of program status
•  Assesses program strengths and identify areas for improvement.
•  Collaborates with various departments, programs, projects, local and state school systems, and/or community organizations to consolidate resources and enhance programs.
•  Advises students and families regarding educational opportunities
•  Assists the students in completing enrollment from beginning to end, including recruitment, applications, funding, and registrations.
•  Visits various locations, including local high schools and community groups, and makes presentations about programs offered by the college
•  Writes descriptive, statistical, and evaluative reports.
•  Responds to inquiries from external agencies
•  Maintains various databases and CRM tools-Including confidential student records and files
•  Provides quality customer service to all co-workers, students, faculty, and staff.
•  Collaborates directly with certification agencies to ensure alignment and a high level of program and student success.
•  Assists with job placement with program graduates.
•  Conducts Program reviews
•  Collaborates with business and industry for partnerships to assist with advisory committees, program development, donations, enrollment, and job placement.
• Responsible for meeting with employers and developing a plan of action to meet the hiring needs and develop commitment –to –hire opportunities.
•  Attends industry functions, such as association events and conferences, job fairs and career information sessions.
•  Meets potential clients by growing, maintaining, and leveraging network opportunities.
•  Develops and manages training proposals/contracts for customize training for business and industry.
•  Prepares In-Kind Donation Forms to properly receive donations from business partners.

OTHER: Instructor 10%

•  Develops and uses a syllabus for each course or laboratory within the college and departmental guidelines.
•  Evaluates students to measure their progress toward achieving stated course objectives and promptly inform them of their progress in the course.
•  Identifies and assesses students who need additional instruction to complete the course objectives.
•  Responsible for recruiting and advising students in their area.
•  Responsible for managing their classrooms and labs, including assuring lab facilities meet state requirements.
•  Inputs and maintain NCCER scores while serving as Curriculum Proctor.
•  Assists Director of TDL with the development of new programs such as Diesel Mechanic and Fiber Optic Technician by scheduling and attending meetings with prospective business and industry partners.
•  Prepares PLM students for CAST test given by Cleco.

Required Education: 

• Associate Degree
  * or –
•  High School Diploma with 4 years of directly related work experience.

Required Experience: 

• Minimum of 3 years professional experience

Required Licenses or Certifications: 

• An active, unencumbered Driver’s License

Preferred Education: 

Preferred Experience: 

• 7 years industry related experience
• 3 years Program Management
• 2 years experience with CRM software (ex Salesforce)

Passing pre-employment criminal background screen is required as a condition of employment.

SLCC is an Equal Opportunity Employer and Louisiana is a model Employer for People with Disabilities.