Siena Heights University Looking for Visit and Events Coordinator Full Time

VISIT AND EVENTS COORDINATOR

SUMMARY:

The Visit and Events Coordinator
position in the Office of Undergraduate Admissions, College of Arts and Sciences (CAS), is responsible for scheduling and coordinating
comprehensive campus visits for prospective students and their families, managing the Student Ambassador organization, and assisting with
the development and implementation of high-impact admissions events.

Siena Heights University, founded in 1919 and sponsored by the
Adrian Dominican Sisters, is a private Catholic institution whose mission is to assist people to become more competent, purposeful, and
ethical through a teaching and learning environment which respects the dignity of all. The University uses the Dominican Shield of the
International Order of Preachers to symbolize the unity of a body of people working together for the common good.

RESPONSIBILITIES:

Receive and engage visitors to the Patricia A. Erickson Enrollment and Welcome Center on
Siena’s Main Campus in Adrian, Michigan. Manage the reception area front desk, answer the Office of Undergraduate Admissions’
main phone, and serve as the primary point of contact and information resource for internal and external customers. Respond to campus visit
requests made via phone, email, or the office’s Client Relationship Management (CRM) system. Schedule visit appointments for
prospective students with an admissions counselor and possibly a faculty member, visual or performing arts director, and/or athletic program
coach; assign student tour guides; create personalized visit itineraries; make visit confirmation phone calls and send electronic visit
details to prospective students and families in advance of scheduled visits; successfully manage each visit from a student’s arrival
to departure from campus. Program the Welcome Center’s electronic signboard in advance of daily visits, and forward scheduled visitor
information to the University’s online Daily Announcements. Work in tandem with admissions counselors and with coaches, directors, and
other faculty to coordinate and facilitate individual and group visits to campus. Work cooperatively with the Office of Undergraduate
Admissions’ application coordinator. Work with other offices to provide tours requested for new employees, job candidates, or guests
of the president’s office. Oversee the Student Ambassador program by interviewing and hiring new ambassadors, developing student work
schedules each semester, managing and approving student timesheets, conducting regular training and semester-by-semester performance
evaluations, and coordinating ambassadors’ recruiting efforts, including some targeted Phone-a-thons. Lead the creation and
implementation of in-person and virtual CAS Admissions events and the preparation of materials in advance of visit days, scholarship days,
orientation days, and other special events. Maintain electronic calendars and schedule appointments for the CAS Admissions’ team.
Cross-train with the office’s application coordinator to provide any needed backup or assistance. Co-responsible with the application
coordinator for ordering office supplies, as needed. Demonstrate proficiency with the office’s CRM and University-wide computer
systems. Responsible for accurate data entry involving prospective student inquiry card information, electronic college fair inquiries,
athletic recruitment forms, test score reports, etc., and supervision of accurate data entry assigned to student ambassadors. Attend weekly
CAS Admissions’ team meeting and a separate weekly meeting for the visit and events and application coordinators with the Director of
Undergraduate Admissions. Attend training sessions, as appropriate, and represent Siena Heights University within CIVSA (Collegiate
Information & Visitor Services Association). Assist with other Enrollment Services functions as assigned or as defined by
supervisor.

REQUIREMENTS:

This position requires a minimum of some college attendance, and previous
administrative or office experience is preferred. Candidates should be ready to work within a high-energy, high-expectation environment to
support the work of the CAS Admissions team and the University in reaching strategic enrollment goals. Appreciation for the importance of a
Liberal Arts and Sciences education at a faith-based institution. High-level written and verbal communication skills. A warm, engaging, and
effective phone presence. Positive, service-oriented attitude. Genuine enthusiasm for working with college-aged students and their families.
Ability to work in a team environment with changing work requirements and priorities. Efficient and self-motivated. Proficient and accurate
with computer database programs and word processing. Competent with computers, scanners, and printers. Energy and a sense of humor.
Excellent organizational and planning skills. Attention to detail. Strong ability to multi-task in a pressure environment. Ability to
maintain confidentiality. Must demonstrate strong leadership skills.

APPLICATION PROCESS:

Qualified
candidates are invited to send their cover letter, resume, and a list of professional references to [email protected] In the subject line of the email, please reference the
job title of this position to ensure timely review and distribution of your materials. This position is classified as a full-time,
benefit-eligible, non-exempt position. Review of application materials will begin immediately and continue until the position is filled.
EOE