Posting Number:
STA00609PO23
Job Family:
Student Enrichment
Job Function:
Student Life
USC Market Title:
Student Life Coordinator
Job Level:
P2 – Professional
Internal Title:
Engment Coord- Parent&Fam
Campus:
Columbia
Work County:
Richland
College/Division:
Division of Student Affairs and Academic Support
Department:
SAAS Student Life
State Pay Band:
5
Approved Starting Salary:
$38,758
Advertised Salary Range:
$38,758-$45,000
Part/Full Time:
Full Time
Hours per Week:
37.5
Work Schedule:
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Type of Staff Position:
Full-time Equivalent (FTE)
Basis :
12 months
Job Search Category:
Student Services
About University of South Carolina:
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Diversity Statement:
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefit Eligibility Type:
Full-Time Equivalent (FTE)
South Carolina Retirement:
Yes
State Insurance Programs:
Yes
Annual Leave:
Yes
Sick Leave:
Yes
Advertised Job Summary:
The engagement coordinator in the office of parent & family programs will coordinate engagement for parents and families of students at the University of South Carolina-Columbia Campus. The coordinator is responsible for planning, implementing, and assessing events, communications, programs, and outreach for parents and families. These resources will assist in allowing families to support their students’ growth and success at Carolina. In addition, the coordinator assists parents and families with questions and concerns.Primary duties include:· Coordinate all forms of communication with parents of students, including writing and editing print and web publications, social media posts and mobile app content.· Develop and coordinate parent and family engagement opportunities based on interest, region, and topics.· Plan and execute the annual Family Weekend (hosting nearly 8,000 participants) and support other special events with significant parent/family attendance.· Manage customer services efforts, specifically through the parent assistance line and parent email to assist families with questions and concerns. Manage an online system to track parent phone calls and emails.
· Supervise student employees who work to support parent and family communication and events.
Minimum Qualifications:
Requires a bachelor’s degree and 2 or more years of experience.This position has been designated as essential personnel during inclement/hazardous weather and other emergencies. This position will be asked to flex time to work some nights and weekends for functions and events. May graduates will be considered if they will be able to obtain their degree by the date of employment.
Preferred Qualifications:
Experience with programming, using various communication and social media tools, customer-service, and knowledge of Canva, Microsoft Office preferred.
Knowledge/Skills/Abilities:
Excellent oral, written and interpersonal communication skills. Must be able to communicate effectively with a variety of audiences, including parents, faculty, staff, students, university administration and donors. Must be extremely detail-oriented. Must be able to effectively manage multiple projects at one time in a fast-paced environment. Ability to maintain confidentiality. Must maintain awareness of current trends relating to the needs of parents/families of undergraduate students. Must be a self-starter who can work independently and as part of a team. Customer service focused. Excellent problem-solving skills. The ability to maintain a positive attitude inchallenging situations. Ability to think strategically.
Safety Sensitive or Security Sensitive:
No
Hazardous weather category:
Essential
Number of Vacancies:
1
Job Open Date:
05/16/2023
Job Close Date:
06/19/2023
Open Until Filled:
No
Special Instructions to Applicant:
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by June 19, 2023.
Quicklink for Posting:
https://uscjobs.sc.edu/postings/145035
EEO Statement:
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
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