DIVISION/DEPT: Student Support Services
FLSA : Exempt (12-month)
SUMMARY: The Program
Coordinator for the Student Support Services program at Siena Heights University is primarily responsible for serving as a Success
Coach/Academic Advisor to student participants, coordinating and implementing the summer bridge program, recruiting, training, and managing
student mentors, and organizing cultural programming activities. Candidates must also demonstrate an ability to relate to a diverse
population of first generation, low-income, and/or underprepared students. Candidates must also be committed to the philosophies and
missions of SHU and TRIO. Candidates may have knowledge of career development, learning strategies, and developmental education programs,
and must have some administrative experience. The Program Coordinator (PC) position is contracted at 12 months and funded 100 percent by the
SSS Program grant.
RESPONSIBILITIES:1. Coaching Student Participants through Academic and Life Circumstances: Following the
Center for Student Success model, the Program Coordinator will maintain a caseload of 70-80 student participants to provide intrusive
academic advising and success coaching through individual contact meetings. The Program Coordinator will maintain current and accurate
reporting for student caseload using Student Access and Navigate electronic databases to track contacts and program services. 2. Developing
and Facilitating the Summer Scholars Program (SSP): The Program Coordinator will be responsible for developing, organizing, and implementing
the Summer Scholars Program (SSP) a summer bridge program for up to 30 eligible incoming students. This includes securing on-campus housing
and meals for 8-12 days during the summer, recruiting instructors for 3-5 courses, developing interactive programming and cultural events,
and training the Peer Mentors, alongside the other members of the SSS staff. The PC (Program Coordinator) will also work closely with the
Assistant Director to create recruitment material, including informational brochures and pamphlets describing the program specifications and
eligibility requirements. Additionally, the PC will be responsible for hiring necessary peer mentors every winter of each academic year, and
ensuring that the overall Summer Scholars Program requirements, guidelines, goals, and outcomes are being met.3. Managing and Supervising
Student Personnel: The Program Coordinator is responsible for the hiring, training, and evaluation of SSS Peer Mentors. The PC will hold
regularly scheduled meetings to discuss the mentor project goals, outcomes, and evaluations, to ensure that student staff is following the
policies, procedures, objectives, and goals of the SSS program. The PC will conduct regular evaluations at least once per year, focusing on
the expectations,
Siena Heights University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The University promotes affirmative action for minorities, women, disabled persons, and veterans.
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