Senex Law, PC Hiring for IT Help Desk Coordinator Job at Fort Monroe, VA Full Time

About Senex Law:

We are a next-generation law firm that exclusively serves the multifamily residential housing industry. Our motto – multifamily law, redefined – embodies our mission to fundamentally improve every facet of our clients’ experiences, the results we achieve, and the value we create through our legal services.

Our core law practice involves high-volume legal support for rental property owners and managers throughout Virginia, and we embrace technology as a tool, not a substitute, to deliver extraordinary client service. Fittingly, we have developed, and continue to improve, our proprietary software to help us manage communications, generate accurate documents, and provide our attorneys and clients with the most reliable, up-to-date information available.

About the Position:

We are looking to hire an IT & Help Desk Coordinator to join our team and help support us and our existing Virginia client base. The ideal candidate will be proactive and self-motivated, as well as a “team player”, with strong organizational and time-management skills, a keen attention to detail, and the ability to prioritize and multi-task by successfully shifting focus among competing priorities, in order to ensure all assigned responsibilities and tasks are completed in a timely fashion with minimal supervision and 100% accuracy. This person must also be proficient and comfortable working within macOS and Windows networking environments utilizing a host of cloud-based third-party applications for security and storage.

Duties for the positions include, but are not limited to:

• Daily assistance with network, hardware, & in and out-of-office end-user support
• Data entry and electronic file manipulation
• Monitoring and tracking the health and performance of all office equipment and hardware
• Monitoring and tracking security events and system backups
• Managing events, deadlines, and reminders via calendaring software applications
• Fielding inbound and outbound mail, e-mail, and telephone communications
• Receiving and responding to attorney, staff, and client requests for support in a prompt and courteous manner
• Opening and maintaining digital and physical files/folders, typing labels, and separating file contents into sub-files/folders
• High-volume printing, copying, scanning, faxing, mailing, etc.
• Other duties and tasks that may be assigned by the Chief Operating Officer, office manager, or supervising attorney

To Be Considered:

You must have the following education, knowledge, and/or experience:

• High School Diploma required, Technical School or College Degree preferred
• Proficiency with MS Office, especially Word and Excel
• Proficiency with Google Workspace
• Some exposure to web technologies, particularly MySQL, HTML, CSS, Javascript, & PHP are a plus
• Any familiarity with or general understanding of the Virginia Residential Landlord and Tenant Act (VRLTA) is a plus
• Any familiarity with Virginia’s Online Judicial System is a plus

Application Process:

Compensation for this position will be based on qualifications and experience. To apply, please submit the following:

• Cover Letter
• Resume
• References
• Anything else you’d like us to consider

Thank you in advance for your interest. For planning purposes, we will begin reviewing submissions immediately and then continue on a rolling basis, and this position will remain open until it has been filled.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 2 years (Preferred)
• Google Workspace: 2 years (Preferred)

Work Location: One location