The Security Shift Supervisor provides leadership and ensures compliance with college policies and procedures for all direct reports. Accountable for crime prevention and mitigation through vehicle, on foot, and CCTV patrol methods, provides traffic education and enforcement, provides a safe environment and protection of college personnel/ property via the preservation of good order. Investigates security-related incidents and provides information and research to supervisor and law enforcement.
1. Provides effective leadership to direct reports, including training, performance evaluation, and ensures compliance with departmental standard directives and college policies and procedures.
2. Coordinates school and community activities and events with security supervisors, security officers, Safety and Security leadership and other college officials.
3. Coordinates with Safety and Security leadership to develop both short- and long-term goals and objectives and update annually to enhance the efficiency and effectiveness of the department.
4. Oversees preparation of written statements taken from witnesses/victims in support of incident reports.
5. Disburses and inventories keys and proxy cards for campus personnel; and is proficient in the use of access control software to activate or deactivate proxy cards and maintain key control databases.
6. Responds to college personnel, students, and outside agencies regarding operation of the department.
7. Patrols college properties via vehicle and on foot to ensure a safe environment for college students, faculty, and staff using industry standard crime prevention techniques to minimize or reduce campus crimes.
8. Provides traffic education, enforcement, and management to prevent accidents and congestion.
9. Conducts security audits, inspections, and site surveys to identify security risks; recommends, implements, and monitors appropriate processes to reduce property and financial losses.
10. Responds to emergencies of a medical, criminal, and mechanical nature; and uses Incident Command System/National Incident Management System (ICS/NIMS)) model for emergency preparedness and response.
11. Investigates incidents that occur, interviews participants and witnesses, completes incident reports, and documents the issues; complies with Federal Jeanne Clery Act reporting requirements; and collaborates with law enforcement agencies to report and investigate crimes.
12. Plans and establishes needs for equipment and supplies that enhance or provide necessary tools for employees to perform their jobs; assists in the acquisition and proper care of department assets.
13. Opens and locks down buildings at the close of classes and operations
14. Records information on persons entering buildings after business hours and identifies persons on college property when the college is closed.
15. Assists in the review and development of a college-wide access control program.
16. Aids college personnel, students, and visitors in a courteous and professional manner; receives and records service and personnel complaints.
17. Performs other site and position specific responsibilities as may be required or assigned.
1. Graduation from an accredited high school or possession of an acceptable equivalency diploma.
2. Minimum of five years of experience as a security officer/guard or in a position with similar duties.
3. Valid Florida driver’s license or a valid driver’s license from another state with the ability to obtain a Florida driver’s license within 30 days of employment.
4. Certified in CPR/First Aid/AED. If not currently certified, must become certified within 6 months of employment. Certification must be kept current and active.
5. Security or related training certificate that meets or exceeds security requirements under Florida Statute 493. Certification must be kept current and active.
1. Supervisory experience.
2. Completion of certificate or college coursework towards degree in criminal justice or public administration or related field.
1. Due to the number of personnel reporting directly to this position, and the need for emergency adjustments of work schedules, the following are necessary for this position:
a. In-residence telephone service or cell phone
b. Dependable transportation
KNOWLEDGE, SKILLS & ABILITIES:
1. Knowledge of security operations and procedures, applicable policies, regulations, laws, etc. as they affect the security of college property.
2. Ability to enforce regulations consistently.
3. Ability to describe people and objects in accurate detail and memorize incidents occurring on campus.
4. Ability to operate a personal computer and its software, compose concise and comprehensive reports in Microsoft Word and Incident Reporting software and maintain accurate records.
5. Ability to exhibit a professional, courteous demeanor and interact effectively with students, faculty, staff and visitors.
6. Ability to work in a multi-cultural environment under routine or adverse conditions.
7. Ability to handle and properly maintain confidential information.
8. Excellent verbal, written and interpersonal communication skills, including the ability to understand and follow verbal and written instructions.
9. Excellent problem-solving and analytical skills, as well as critical thinking ability and ability to demonstrate sound judgment and make quick decisions in emergency situations.
10. Excellent organization skills and attention to detail.
11. Strong interpersonal skills.
PHYSICAL ABILITY ASSESSMENT
Per College Policy 1.020 and 2.020, and College Procedure 2.0350:
1. Final hire/appointment of a candidate offered employment in this position is contingent upon the candidate’s successful completion of a job-related physical ability assessment.
2. Current employees may be referred for a job-related physical ability assessment or reassessment upon their supervisor’s recommendation and subsequent approval by the Office of Human Resources, or upon the recommendation of the Office of Human Resources.
WORK ENVIRONMENT and SPECIAL CONSIDERATIONS:
1. Works primarily outdoors and is exposed to sun and other weather conditions.
2. Various work locations and hours, including evenings and weekends, call-back and on-call.
3. Must be able to run when necessary, maneuver in small spaces, and lift and carry up to 50 lbs.
4. Travel between buildings and campuses.
5. Acceptable eyesight with/without corrective aid and ability to distinguish colors.
6. Must be able to walk or remain stationary for long periods and regularly climb stairs.
7. While on duty, be dressed appropriately for assigned duties.
This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
SPECIAL PURPOSE STATEMENTS:
COLLEGE CELL PHONE USE:
The College anticipates that the position incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent is expected to be available by cell phone and is required to provide their current cell phone number to the Office of Human Resources and to their immediate supervisor.