Seminole Hard Rock Support Services Hiring for SYSTEMS ADMINISTRATOR II Job at Davie, FL Full Time

Responsibilities:

The “System Administrator II – End User Computing management” will be the SME for all aspect of End User Computing and will develops/supports technologies that center on the desktop presentation to then end-users, as well as the server components and infrastructure that supports the desktop environment, for 10+ sites and 2500+ Windows end user devices.

• Works under the direction of the Director – IT infrastructure.
• Plans and schedules work to meet assignments from the manager or designated senior engineering staff who provides guidance.
• Meets formally or informally with the manager or designated senior staff to discuss status, ask for assistance on intractable problems, and to review accomplishments.
• Assists the IT Service Techs in providing third level support to the enterprise.
• Assists the enterprise system, systems assurance, application development, and operations services in developing, implementing, and maintaining the technology infrastructure.
• Accepts technical responsibility for equipment and assigned technologies.
• Makes evaluations and recommendations.
• Assists in the analysis, design and development of new technology.
• Documents design, implementation and final configuration findings for both new and existing techniques and equipment.
• Oversees systems demonstrations.
• Analyzes problems, studies technical literature and existing technology.
• Escalates intractable problems to vendors and/or senior manager for resolution.
• Develops monitoring systems used to manage global infrastructure.
• Maintains a current understanding of strategic product mix and vendor selections.
• Opens up problem reporting tickets and accurately uses all problem tracking software systems.

Essential Duties and Responsibilities:

• Must adhere to the Company’s Policies and Procedures.
• Build standard corporate images (Windows 7 and 10).
• Establish corporate desktop standards.
• Perform advanced scripting and automation techniques.
• Software Packaging.
• Patch management.
• Various tools implementation and support.
• Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software.
• Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues during testing.
• Must maintain technical documentation for all systems deployed in the Enterprise.
• Must liaise with Compliance Officials and Vendors to manage the movement of test software into and out of test environment in accordance with STOF Internal Controls.
• Provides technical and programming support to project team.
• Analyzes business needs and makes appropriate application software modifications.
• Tests system software modifications/patches/service packs to ensure accuracy of changes.
• Works with key users to resolve system problems and issues.
• Works with project team members to design, test and install system modifications.
• Develop, implement and support custom system software, reports and monitoring dashboards.
• Analyzes problems, studies technical literature and existing technology.
• Escalates intractable problems to vendors and/or senior manager for resolution.

Qualifications:

• A Bachelor’s degree in Information Systems or equivalent training and experience is preferred.
• Must have 4 – 7 years relevant application and/or IT operations experience.
• Proven experience and track record in this position in an environment of similar scope and size
• Requires well developed written and verbal communications skills.
• Must be proficient with VMware and Microsoft operating systems / Hypervisor
• Must be able to travel to remote sites as may be required in support of operations.
• Must be fluent in the English language.
• Must comply with internal controls.
• Must exhibit well-developed verbal and written communications skills.
• Experience in the following is a plus Microsoft Exchange, Share Point, Project, HP Blade Chassis, 3PAR, Cisco, Palo Alto Network, Aruba Network.