This is a Boston, MA position. Applicants must live within commuting distance of Boston, MA but will work from a home office. Salary range is $60,000 – $70,000 and will be based on experience/background.
We are seeking a driven and detail-oriented individual who will have our customers success in utilizing our marketplace as their number one goal.
The ideal candidate will connect with, train, and engage Scientist.com users (clients and suppliers) in-person and online to assist with platform use. They will build professional and lasting relationships while all the time providing “above and beyond” customer support.
Responsibilities
Requirements
Benefits
Company Overview
Scientist.com is the world’s largest marketplace for medical research. We help pharmaceutical scientists discover life-saving medicines in less time and at lower cost. Our mission is to make it possible to cure all human disease by 2050.
By connecting scientists and enabling them to exchange ideas and transact seamlessly online, Scientist.com is speeding up and reducing the cost of medical research. We were founded in 2007, launched our first research outsourcing marketplace in 2008 and built our first enterprise marketplace for Pfizer in 2009. Today, we operate enterprise marketplaces for 20 of the world’s top 30 pharmaceutical companies, 80 biotechnology companies, and the US National Institutes of Health (NIH).
Named as Inc. Magazines Best Workplaces 2018 & 2019 and 9th Fastest Growing Company in the U.S. 2018, we are seeking talented, creative, and hard-working individuals who want to transform how research is done and help speed the discovery of new cures in oncology, neuroscience, cardiovascular, and thousands of other common and rare diseases.
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