Scenic Voyages Hiring for Remote Customer Service Planner Job at United States Full Time

We are looking for a Travel Coodinator/Customer Service Specialist with great enthusiasm for traveling and planning. You will be responsible for researching and booking travel arrangements for clients (individuals, businesses or organizations). The goal of the Travel Coordinator is to enhance satisfaction and provide a unique travel experience for your clients.

Job Description:
✅Effectively communicate with clients to determine their travel needs.

✅Research various destinations and means of travel regarding prices, customs, reviews etc.

✅Supplying travelers with pertinent information

Responsibilities:
✅Consult with potential clients to assess travel needs to include client preferences and budget.

✅Research, create, and book travel itineraries.

✅Effectively communicate with clients pre and post travel to ensure satisfaction.

✅Handle client issues that arise before, during, and after travel.

✅Solve unforeseen problems and complaints and determine eligibility for money returns

✅Attend ongoing trainings to maintain familiarity with tourism trends

✅Create and update electronic records of clients

✅Maintain relationships with suppliers and other key persons within the travel industry.

Benefits:
Full training provided

No experience necessary

Discounted or free travel available to licensed agents

Flexible Schedule

Full Time or Part Time

Requirements:
Proficiency in English or Spanish; knowledge of additional languages is an advantage

Attention to Detail

Ability to present, persuade and communicate effectively

Must have computer and cell phone

You must be comfortable working with minimal supervision

Customer oriented mindset

Positive Attitude is a must

Be adept or at least enthusiastic about using social media