San José State University Hiring for Graduate Studies Coordinator at San José Full Time

Job no: 528061
Work type: Staff
Location: San José
Categories: Unit 7 – CSUEU – Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Job Summary

Reporting to the Associate Dean for Inclusive Student Success in the College of Graduate Studies, the Coordinator provides administrative and clerical support to the College of Graduate Studies (CGS) unit as a whole. The position is responsible for coordinating the Dean’s office, managing calendars, maintaining data for projects and reports, supporting the Graduate Studies and Research Committee, scheduling and coordinating events, and maintaining office filing systems. Additionally, the position contributes to website creation and maintenance and provides support for CGS programming. The position assures quality in front-line reception to ensure a responsive environment for SJSU students, staff, and faculty.

Key Responsibilities

• Perform receptionist duties: answer phones, greet students, faculty and staff and provide up-to date, correct information about CGS and its programs.
• Serve as work lead for CGS Student Assistants, which includes overseeing scheduling, time cards, and participating in hiring and training.
• Update and help to maintain the CGS web site.
• Manage logistics of processing graduate student petitions, theses, and scholarship applications.
• Maintain various databases (e.g. student petitions, theses, and scholarship applications).
• Coordinate and make travel or room arrangements for meetings and workshops.
• Apply academic policies and procedures relating to graduate education at SJSU.
• Provide office support for the Associate Deans and Graduate Studies Associate.
• Make appointments and manage calendars as needed for Associate Deans.
• Assist with the planning, researching, and coordination of all Graduate Studies events including design and mailing of flyers and/or invitations, equipment rental, room reservations, RSVP processing and on-site event assistance.
• Coordinate internal and external events, acting as liaison/coordinator and provide logistical support.

Knowledge, Skills & Abilities

• Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling
• Ability to compose and appropriately format correspondence and reports
• Ability to work independently and handle multiple work priorities, organize and plan work and projects
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Ability to know or quickly learn and use the Student Data Warehouse, and PeopleSoft (CMS) for student modules and financial modules
• Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures
• Ability to communicate with constituents in a professional and respectful manner
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature
• Must possess excellent customer service and public relations skills
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, make simple projections, and adhere to a budget
• Knowledge of using office systems and ability to use a broader range of technology, systems and packages; These includes Office Suite, PeopleSoft, OU Campus, Adobe products, etc.

Required Qualifications

• Completion of a high school program, technical/vocational program, or their equivalents
• Two years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position

Preferred Qualifications

• Bachelor’s Degree
• Experience with Microsoft Office Suite, Excel, Word, Access, PowerPoint, Publisher/Google docs, and Adobe
• Experience with PeopleSoft and Qualtrics survey analytic databases
• Experience with updating websites using OU Campus or related web content management programs
• Experience working in a high-volume setting providing excellent customer service and/or advising, in a higher education or related environment, including directing students to appropriate resources on campus

Compensation

Classification: Administrative Support Coordinator I
Anticipated Hiring Range: $3,568/month – $3,924/month
CSU Salary Range: $3,505/month – $5,508/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: June 4, 2023 through June 18, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
[email protected]
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [email protected].

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university’s third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at [email protected].

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at [email protected].

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: June 04, 2023 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled