San Diego Community College District Hiring for Manager, Campus PC Services at San Diego Full Time

Manager, Campus PC Services

San Diego Community College District

Closing Date: 8/31/2023

Position Number: 00120448

Location: District Wide

Position Type: Classified

The Position:
Applications are currently being accepted for Manager, Campus PC Services in the Information Technology Services department, located at San Diego Community College District. Hours are M-F, 8 am to 5 pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Major Responsibilities:

Qualifications:

Desired Qualifications:
Knowledge, skills and abilities:

• Comprehensive knowledge of network architecture and design, network security and firewalls, network segmentation, implementation of SSL, VPN tunneling for user access and cloud services, application load balancing and traffic management, network address translation, enterprise IP address management, Windows Server/SQL Server/IIS, and Linux operating systems.
• In-depth understanding and knowledge of Microsoft Office 365 and Azure infrastructure, including but not limited to Microsoft End-Point Management (MEM), Microsoft Defender Endpoint (MDE), Microsoft Teams Voice, Azure cloud application management, Microsoft Entra, Sentinel security, and hybrid infrastructure management.
• Solid grasp of OSI model, TCP/IP protocol and IP sub-netting, DNS and DHCP infrastructure management, and network routing protocols and associated technologies like IPSEC, BGP, HSRP, OSPF, 802.11, 802.1Q and QoS.
• Capable of developing and maintaining desktop and network standards and procedures to secure and enhance the reliability and performance of the organization’s network systems.
• Have a security focus from edge to device. Utilizing best practices in firewall technologies and responsive SIEM implementations.
• Exceptional problem-solving skills, with the ability to analyze complex system issues and devise efficient solutions to optimize network performance and application effectiveness.
• Ability to analyze complex system problems and provide solutions that maximize network performance, application effectiveness and end user experience.
• Maximizes network performance and uptime through ongoing monitoring and troubleshooting; increases efficiency and accuracy via the use of automated tools and scripts. Responsible for Key Performance Indicators (KPIs).
• Excellent communication skills, delivering clear, concise, and crucial messages.
• Demonstrated work ethic and resilience, with the capacity to maintain high-quality performance over extended periods and during times of high workload.

Hardware and Software Environment

• Microsoft 365, Azure, Microsoft Teams Voice, Microsoft Windows Server, Microsoft SQL Server, Extreme Network Routing, Switching, Wireless Access Points and Controllers, Microsoft Defender for Endpoint, Microsoft End-Point Manager/InTune, Apple imaging and device administration.

Required Education, Training and Experience

• Bachelor’s degree from an accredited University with a major in computer science, management information systems, or a closely related field. Graduate degree preferred.
• Seven years of progressively responsible experience in networking, Information Technology and associated systems, and system security.
• Seven years of experience serving in a project lead or supervisory capacity over complex technical assignments.

Licenses; Certificates; Special Requirements
Preferred certifications include Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Certified Fundamentals (MS-900), Microsoft Azure Administrator (AZ-104), Microsoft Security, Compliance and Identity Fundamentals (SC-900), CCNA, CCNP (Routing & Switching), CCNP (Security), CompTIA A+, VCP (VMWare Certified Professional).

Licenses:

Pay Information:
Range 4 ($9,311.28- $15,167.09) per month based on the current Management Salary Schedule.

Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Management Employees Handbook.

This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit: https://www.sdccdjobs.com

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

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