Saint Mary’s College Looking for Assistant Director of Case Management & Student Well-Being Full Time

The Coordinator for Case Management and Student Well-Being, a live-on position, at Saint Mary’s College; a Catholic residential,
women’s college rooted in the liberal arts education, is a member of the Division of Student Enrollment & Engagement. Reporting to
the Dean of Students & Campus Life, the Coordinator for Case Management & Student Well-Being champions a welcoming, inclusive, and
holistic experience for undergraduate students that prioritizes student well-being and success. This position works closely with divisional
colleagues in Student Enrollment and Engagement and College partners to support coordinated care and advocacy for students facing obstacles
in their lives.

Job Duties

• Responsible for fostering student well-being through the creation of
  a data-driven, inclusive, and team-based case-management plan to support undergraduate students
• Serves as a point of contact for
  identifying students who need support, including mental-health issues, relationship conflicts, social adjustment, financial needs and family
  concerns, among others
• Triages issues; provides referrals; coordinates and communicates with partners; ensures follow-up; and
  maintains thorough, accurate, and timely documentation
• Works closely with the Student Care Team to coordinate care and elevate
  issues and concerns, as needed
• Establish rapport with students, engage with them through daily interaction, and provide a
  consistent presence as a role model and information resource
• Serves on-call 24/7 and is the first point of contact for Hall
  Director on Call
• Student advocate and College representative in student emergency transports to hospital as required
• Responsible for specific projects/programs as assigned by supervisor which may involve planning and coordinating work, analyzing data,
  preparing reports, making recommendations and other duties associated with the successful completion of a project or program
• Create, Implement and execute student programs/events related to student well-being
• Supports administrative functions for
  Residence Life Services that support well-being in the residential environment. These include facilitating room changes, providing oversight
  for student arrivals and departures, monitoring environmental health and safety, etc.
• Provides student support through mentoring,
  referral to resources, incident response and on-call duties
• Serve on College committees as requested
• Other duties as
  assigned

Minimum Qualifications

• Bachelor’s degree in counseling, social work,
  psychology, higher education, or related field required with a minimum of five years experience
• Experience working with diverse
  populations of students in a complex, institutional setting and demonstrate a desire to promote diversity and inclusion and foster a safe,
  welcoming environment for student
• Well-organized and demonstrates the ability to manage multiple and competing priorities in a
  fast-paced environment
• Demonstrate skills of empathy and compassion in support of advocacy efforts throughout the campus community
  and student population
• Demonstrate a positive outlook and the ability to work through obstacles, solve problems, maintain calm, and
  think outside the box in situations with a high degree of ambiguity.
• Ability to be flexible in day to day work and to function
  successfully in an autonomous work environment
• Team-oriented and demonstrate adaptability, initiative, and the ability to respond
  effectively to crises, including after hours
• Ability to support 24/7 on-call needs
• Capable of maintaining a high level of
  confidentiality
• Strong oral, written, presentation and interpersonal
• Strong analytical and technical skills, and
  familiarity with standard computer applications for student affairs and database management. Proficient in Microsoft Office applications
  (i.e. Word, Excel, etc.)

Preferred Qualifications

• Master’s Degree in
  counseling, social work, psychology, higher education, or related field
• Previous higher education work experience
• Maxient
  experience
• Knowledge of student-development theories and current issues facing college students
• Experience with community
  development, faith development, crisis management, conflict resolution, student programming and advocacy