Rubicon Programs Hiring for Landscape Software Administrator Job at Richmond, CA Full Time

About Rubicon

A $16M non-profit Rubicon, provides direct services at six locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022 Great Place to Work on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Landscape Software Administrator

Aspire business management software is a critical core function of the business and is of great importance to us, therefore the Aspire Administrator should enjoy all aspects of user management, including training, technical troubleshooting, and designing solutions that meet business needs. The Aspire Administrator is an internal-facing role, though may include contact with clients, vendors, and other service providers. As the software impacts all areas of the business, the Aspire Administrator will report directly to the Vice President of Landscape, but will work closely with multiple managers to balance demands. The Aspire Administrator’s main objectives are to support the adoption and use of the software in ways that help grow a profitable and thriving landscape maintenance company.

RESPONSIBILITIES

• Facilitate and support the usage of Aspire throughout the entire organization.
• Research, create, and manage weekly, monthly and annual reports as needed.
• A high level of competency in either Aspire or a similar integrated software business solution.
• Support the operational workflows of other staff through accurate record keeping and data management best practices, such as: Assist the Account Managers and Sales Team by reviewing client proposals, maintain accurate staff timekeeping by reviewing time sheet compliance, manage exceptions, and run audit reports. Support material purchasing by updating catalog pricing, maintaining vendor lists, auditing inventory counts, reviewing direct cost purchases and assist the Fleet and Equipment Manager by maintaining purchases, service records, and safety logs.
• Maintain training resources and train new employees on general Aspire functionality and workflows.
• Be the point person for all technical software troubleshooting. Escalate to Aspire Tech Support as needed.
• Participate in weekly internal Power User meetings, external meetings with Aspire staff, attend and disseminate learnings from Aspire trainings, and represent Rubicon in the Aspire community.

REQUIREMENTS:

• Understand the interconnected nature of the software. Have a deep understanding of all functionalities across departments.
• Understand the holistic nature of the software to the point of being able to train and fill in as needed. Gain a level of mastery to manipulate the system without oversight.
• Ability to communicate and work across multiple teams, at all levels of experience, from Crew Members to the President of the organization.
• Prioritize, balance, and communicate wants vs. needs across multiple teams.
• Experience working with complex processes and the ability to both understand the big picture and dig into the details.
• Ability to translate technical information into layman’s terms, clearly explain options and understand their potential impact.
• Be available and responsive, particularly when issues impact core areas of the business.
• Thrive in an environment that is constantly evolving, whether business practices, software functionality, or process workflow optimization.
• Experience working in the landscape industry, or other similar green, construction, or equipment service/installation industries.

COMPETENCIES:

• Accountability
• Communication
• Proactively Furthering Equity, Justice and Inclusion
• Tech Capable
• Building Effective teams
• Developing Others
• Manage Vision and Purpose
• Managerial Courage

Salary: $70,000 – 85,000/year

COMPENSATION AND BENEFITS:

• Highly competitive compensation.
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• 3 weeks paid vacation and sick leave, 13 paid holidays.
• 4 days paid restorative holiday between Christmas and New Years.
• Employer sponsored and matched retirement plan.
• Pre-tax transportation and flexible spending accounts.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Job Type: Full-time

Pay: $70,000.00 – $85,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation package:

• Yearly pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Richmond, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location