Route Honda Hiring for Cashier/Receptionist Job at Reading, MA Full Time

Full Job Description

Route 128 Honda is continuously creating, developing, and implementing new innovative ways that will allow us to create an exceptional customer experience. In order to provide a first-rate customer experience, we focus on our team members’ wants and needs by providing them with an aggressive benefits package, a sustainable work-life balance, an open-door policy with our leadership team, and allowing them to obtain the tools they need to be successful.

We strive to provide our team members with industry leading benefits and training for future career advancement opportunities.

• Competitive Hourly Wages with Regular Performance Reviews
• Paid Time Off
• Medical, Dental and Vision
• Growth & Advancement Opportunities
• Generous Discounts on Products and Services
• Employee Vehicle Purchase Plans
• 401(k) Retirement Plan (with employer match)
• Short- and Long- Term Disability

Route 128 Honda is looking to add a receptionist/cashier to our growing team!

Shift Range(s): 8:00 AM – 9:00 PM

Pay: $16 – $20 per hour depending upon experience

Our receptionist is the first impression to our customers, so it is imperative that you possess excellent communication, customer service, problem solving and time management skills. Route 128 Honda is seeking an outgoing, driven, self-starter who has a strong attention to detail and has excellent phone etiquette.

Responsibilities include but are not limited to:

• Greet and assist customers who enter the facility
• Answer incoming calls and inquires. Direct calls to the appropriate store representative or department for disposition and resolution
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Verify parts and service invoices to batch posting report must account for all invoices closed from the prior day
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
• Assist the Management team with various clerical duties as needed
• Able to have a flexible work schedule, including all holidays

Job/Education Qualifications include, but are not limited to:

• Must be able to work evenings and weekends
• A team player who is focused on providing exceptional customer service
• Excellent communication skills; both written and verbal
• Ability to multi-task in a fast-paced work environment
• Working knowledge of Microsoft Office Suite
• Ability to communicate customers’ interests needs and requests to management and sales personnel
• Previous receptionist experience is a plus, but not required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $16.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location