Revity Hiring for Assistant Account Manager Job at American Fork, UT Full Time

THIS IS NOT A SALES POSITION – Assist our client success team in managing clients and projects. FULL TIME OR PART TIME

Assistant account management responsibilities include helping to develop strong relationships with customers, connecting with key business executives and stakeholders, and preparing progress reports. Assistant Account Managers also answer client questions and identify new business opportunities among existing customers. In this role, you will work with cross-functional internal teams to improve the entire customer experience. You will report to several Account Managers and the VP of Client Relations.

This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, we’d like to meet you. Ideally, candidates will be self-driven and have the ability to manage tasks and communicate effectively with others.

Strong preference will be given to those who have experience with one or more of the following:

• Google Analytics
• Google Ads reporting
• Facebook ads reporting
• SEO
• BI dashboards and reporting tools
• ClickUp

Responsibilities

• Assist the lead point of contact for all customer account management matters
• Help build and maintain strong, long-lasting client relationships develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Work with internal managers and fulfillment team to deliver services for client
• Manage website projects for Account Managers and work with cross-functional teams to ensure quality and meet deadlines.
• Generate and present reports on account status
• Assist in creating marketing plans (including doing research and assisting in Story Brand principles)
• Assist with challenging client requests or issue escalations as needed

Qualifications

• Bachelor’s degree in marketing, communications, PR, or other related field preferred
• 6 months to 1 year of experience in marketing preferred
• Proven strong interpersonal skills
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience with CRM software
• Experience with project management tools (ClickUp, Asana, etc)

• **Bonus to those with experience with one or more of the following: Conversion rate optimization, heat mapping, Asana, Google Analytics, Google Tag Manager, Facebook Ads Manager, SEO
• **Double Bonus for WordPress or Shopify backend experience.

Additional Information

THE DEETS:

Opportunities for growth-Team training sessions and team-building activities -We’re really nice (unless you’re a Yankees fan, in which case expect some serious trash talk)

Revity provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time

Pay: $17.85 – $19.85 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• American Fork, UT 84003: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your expected salary range?
• Are you available full-time?

Experience:

• Marketing: 1 year (Preferred)
• Project management: 1 year (Preferred)

Work Location: One location