Restoration Builders, Inc Hiring for Customer Account Specialist-Minnesota Job at Eden Prairie, MN Full Time

Job Description: Restoration Builders, Inc., one of the nation’s largest restoration contractors with a national presence, is seeking to add personable, experienced Office Assistants. If you enjoy direct customer service and want to join one of the fastest-growing companies in the industry, then Restoration Builders, Inc. will be a great place to accelerate your career.

As a Customer Account Specialist, your role will be to develop relationships with prospective and existing customers, employees, and insurance adjustors.

Primary work hours are Monday through Friday 9:00am to 5:00pm. These hours are subject to change based on business needs.

About Us:

• National company that prides themselves on being family-oriented
• Licenses and Certifications with major manufacturers
• Certified to install all types of roofing systems
• Well established and professionally trained team
• Company with over 50 4+ Star Google Reviews

Responsibilities include:

• Delivers excellent customer service when answering calls and emails and forwarding them to the correct department.
• Work directly with customers, clients, and sales force to provide the best customer experience
• Maintain a clean lobby & common area
• Upload customer payments into CRM system
• Scheduling of Adjustor appointments
• Assisting with collection of insurance paperwork
• Processing of mortgage checks
• Open and distribute mail to appropriate departments.
• General administrative duties scanning, filing etc.
• Attend all mandatory company trainings and meetings
• Any other duties assigned by the Office Manager

Qualifications:

• Great positive attitude & customer service skills
• Effective communicator
• Experience in roofing or construction a plus but not mandatory
• Must be detail oriented

Benefits:

• Paid holidays
• Paid sick & vacation days
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Benefits
• Positive and collaborative work environment
• Opportunities for advancement

Disclaimer
Restoration Builders, Inc is committed to equality of opportunity in employment. It has been and will continue to be the policy of Restoration Builders, Inc to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions, and privileges of employment, such as those pertaining to training, transfer, promotion, compensation, and recreational programs.

$35,000 – $40,000

Job Type: Full-time

Pay: $35,000.00 – $40,000.00 per year