RCI for Confidential Companies (hosted jobs) Hiring for IT Supervisor Job at Arcadia, LA Full Time

IT Supervisor

Arcadia, Louisiana

This is your opportunity to become a valued team member at one of the world’s largest developers, manufacturers, and distributors of high-performance nickel- and cobalt-based alloys for use in high-temperature and corrosion application. They are growing and adding to their team!

Amazing Perks!

• $65K-$75K+
• Relocation Assistance possible
• Medical, Dental, Vision
• FSA
• Retirement plan
• Holiday pay
• PTO
• Laptop, Cell Phone

We’re Recourse Communications and we match top talent with top opportunities.

As our client’s IT Supervisor, you will be troubleshooting and setting up computers, as well as performing ticketing system management. You will provide exceptional top tier user support for the Arcadia Tubular Facility located in Arcadia, LA, and the company Wire Facility located in Mt. Home, NC. Support is given to all users both on site and off via remote tools such as VNC, RDP and MS Teams. You will be the main point of contact for any high level support duties such as backup and recovery of on-site servers, industrial HMI machine support, telephone system support specifically to an Avaya PBX and Mitel IP phone system, and monitoring of all support request via ticketing system for users. You will also provide additional support to users at other facilities when needed. This role will also take charge of the ongoing maintenance of the emergency communications systems across all US facilities. It will be your responsibility to ensure all IT operations are effectively running 24/7/365, attend all Management meetings to report on all ongoing tasks and projects, and troubleshoot and/or resolve inhouse shop floor reporting errors. You will assist users with high level reports via MS Excel/SQL integrations, and ensure all production equipment is in operation, assist all users with general Dynamics AX issues, and resolve all shipping issue that arise.

A*bout You*

• Associate degree in related field preferred or equivalent experience required
• 5+ years’ experience with Associates degree; 7-10 years’ experience with no degree will be considered with a high-school diploma (GED)
• 5 years’ experience with PC and Windows Server setup and installation/troubleshooting and network troubleshooting required
• Dynamics AX, MS products, Dynamic is a plus
• Knowledge of Project Management, Personnel Management, Mobile device support, Server backup procedures, PC setup and navigation, printer usage, software installation and troubleshooting, network management, SQL Management, Excel VBA DHCP, Windows Server, Networking, Basic HMI troubleshooting and data acquisition

About the Company

The Company manufactures high-value, nickel-and cobalt-based, high-performance alloys for corrosion and high-temperature applications. Their unique, world-class equipment, including a 4-high reversing, hot-rolling mill, as well as their highly skilled labor force, manufacture alloys that many of their competitors are not willing to produce. Few manufacturers have the expertise and facilities to compete in this arena.

Apply Now

There’s no better time than nowto grow your career! Click “Apply Now” to submit your updated resume for consideration.

Equal Opportunity Employer

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Arcadia, LA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• PC and Windows Server: 5 years (Preferred)

Work Location: One location