The non-clinical medical case manager (CM) is a licensed clinician who provides individual medical and dental readiness support to the Alabama Army National Guard. The non-clinical CM requires the expertise as dictated by the systematic application of specialized knowledge and skills derived from the biological, physical, and behavioral sciences, to the care, treatment, counsel, and health teaching of individuals who are experiencing changes in the normal health processes or who require assistance in the maintenance of health and the prevention or management of illness, injury, or disability. Case management knowledge domains consist of assessment, planning, implementation, coordination, monitoring and evaluations of the options and services required to meet the ARNG Soldier’s health and human service’s needs.
Non-clinical case management personnel will be experienced in all aspects and qualified in their respective functional areas. The non-clinical case managers may delegate administrative responsibilities listed below to the administrative care coordinators/medical records technicians. Contractor personnel shall not perform inherently governmental functions (i.e., representation of government, decision authority, etc.).
Case Management Processes
Administrative Processes
Quality Innovation, Inc. is an Equal Opportunity Employer and as such abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, gender identity or sexual orientation.
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