Our Company
Quadrant Tool & Manufacturing Company (“Quadrant”) is one of the premier manufacturing companies in the Chicagoland area. We’ve been providing the highest quality parts, assemblies, and tooling to our customers for over 60 years. Our machinists use state-of-the-art machines, modern tooling, and the latest machining methods to produce complex and precision parts from plastic, aluminum, alloy steels, tool steels, stainless steels, titanium alloys and others. The dedication, talent, and experience of our employees have enabled us to earn a reputation for outstanding quality and on-time deliveries. Quadrant provides parts, complete assemblies, inspection equipment, and tooling to the automotive, aerospace, medical, food processing, electronic and automation industries. Our machining capabilities include CNC machining, CNC turning, wire EDM, CNC contour surface grinding, and tool room machining.
Job Description
The Customer Service Representative (CSR) reports to our Sales Manager, who is responsible for all communications, quotes and orders for our customers. The CSR will have one or more customers that they will be point-person for, receiving RFQs, purchase orders, releases, and expedite requests. The CSR will then enter information into our ERP software system called JobBoss (formerly ECI or E2), complete internally paperwork and create job travelers, coordinate with production to get delivery dates, and communicate back to the customer. This is a critical function that requires attention to detail, strong organizational skills, and the ability to communicate clearly with teammates and customers through emails and phone calls.
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Casual
Schedule:
Full Time, 8am – 4:30pm, Monday thru Friday
Work Location:
1720 W Irving Park Rd, Schaumburg, IL 60193
Website:
www.linkedin.com/company/quadrant-tool
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
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Work Location: One location
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