Pontoon Solutions, Inc Hiring for Sr Business Analyst at Jacksonville, FL  Full Time

The Senior Business Analyst independently produces insightful market and business analytics. This includes external economic/global business trends, client specific analytics and overall program key performance indicators (KPI’s). Ensures all requests are completed with a high level of customer satisfaction. Acts as a project manager for all analytic deliverables coordinating with MSP executives, corporate partners and MSP developers to ensure an on time and high quality product is delivered. Communicates and documents insightful account of analytic trends to internal and external customers. Develops, maintains and summarizes MSP KPI’s, ensuring metrics provide a clear picture of performance against contractual service level agreements (SLA).

Evaluates all requests while considering best practices to ensure solution tools are utilized whenever possible, limiting the number of manual workarounds. Evaluates all requests for first level approval and if escalation is necessary, gathers all relevant information and presents to Manager of Reporting and Analytics. Designs data specifications for analytic requests/initiatives and collaborates with MSP Reporting Analysts for execution. Ensures data delivered by MSP Reporting Analysts have a high level of integrity and consistently applies standard validation procedures to all deliverables. Creates and updates procedures for all requests delivered on a schedule. As assigned, develops statistically derived analytics such as projections, forecasts or predictive regression models.

What you’ll be doing

• Acts as project manager for new client implementations and existing analytic deliverables coordinating with MSP executives, MSP implementation, corporate partners and Reporting Analysts to ensure VMS reporting design is optimal to capture all MSA reporting requirements, delivery is on time and a high quality, insightful and accurate product is delivered.

• Performs quality assurance testing of Reporting Analysts’ deliverables, provides feedback and clear expectation of responsibility.
• Provides written explanation of results/trends to MSP Executives and independently takes the initiative to modify presentation of results based on knowledge of business trends.
• Works independently with MSP executives and MSP clients to develop in-depth and insightful analytics while ensuring optimal design for development and written analysis.
• Owns production of analytic documents until design is finalized and identifies supporting tasks to delegate to the Reporting Analysts.
• Collaborates with Reporting Analysts to create detailed procedures; to include validation and quality assurance steps.

• Responsible for research & development of statistical projections/forecasts and mathematically derived correlation analysis.
• Develops presentation of data trends that are scalable for reproduction and provides business insight. Communicates design and interpretation best practices to internal and external customers. (20%)
• Translates data requirements into technical specifications and collaborates with MSP Report Analysts to create analytic data cubes. Works to leverage existing functionality and standardize scope of reporting products. Follows established protocols and approval process; creates customized analysis only as necessary.
• Utilizes case management system to manage, monitor, and track all reporting requests from internal and external clients.
• Executes all reporting analytic requests according to standard reporting guidelines. Effectively delivers analytic requirements by following production schedule.

• Communicates status and communicates per the escalation matrix.
• Participates in special projects and performs other duties as assigned.

About you

Bachelor Degree preferably in Mathematics, Economics, Computer Science or Business.

Five (5) to eight (8) years’ experience in business analytics, project management and/or statistical modeling.

Experience in the Staffing industry strongly desired but not required.

Experience with VMS tools, such as Fieldglass, IQNavigator, Provade or Beeline strongly desired but not required.

Experience with reporting tools such as Spotfire, Business Objects, Cognos or Crystal Reports strongly desired but not required.

Experience with statistical software, IE, SAS, Statistica, R or SPSS, strongly desired but not required.

KNOWLEDGE, SKILLS & ABILITIES:

• Skilled in communicating effectively verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.
• Proficient with Microsoft Office products, such as Word, Excel, PowerPoint and Outlook.

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On , you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

The anticipated salary range for this position is between $40.00 and $60.00 per hour Salary may be determined based on experience, education, geographic location, and other factors. This position participates in Pontoon’s incentive program which also includes bonus eligibility.