The Student Records Coordinator serves as a generalist providing critical and strategic support in all the functional areas of the Office of Student Information and Services, specifically in the records and front-line departments. This position will offer courteous, effective, sensitive, timely and accurate service to students and all constituents within the community at large. By handling all issues with professionalism, purpose, care and diligence, this position will require the staff member to faithfully represent the mission of the University
Duties
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills and Qualifications
Required: Bachelor’s degree; PC and software knowledge; Demonstrated ability to correspond in written form and verbally; Professional writing skills; Excel at providing quality service; Enjoy extensive contact with people; Possess positive and pleasant interpersonal skills; Able to multi-task; Able to see and act beyond the immediate need; Have the ability to go beyond merely following policies. Must understand the purpose behind the policies and constantly strive to better the way the policies serve our constituents. Must be able to use office equipment, including personal computer, fax, and photocopy machine, telephone, Microfiche readers, scanners, and other office machines and equipment as tasks require.
Preferred: Two years’ experience in student services; Experience within University service areas; Customer service training; Billing experience; Experience with using web-based student information system for inquiry and flagging student records; Knowledge of PeopleSoft Oracle.
Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.
This is a Regular, Nonexempt, 40 hour per week position.
Expected Pay Range: $18.90 – $21.00 per hour
The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.
To Apply: To apply, visit: https://jobs.pepperdine.edu/cw/en/job/501378/student-records-coordinator.
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