We are seeking a dynamic, hands-on IT Support Specialist, Level II to join our IT team. In this role, you will work to resolve IT-related employee requests, resolve ticket escalations, maintain system and process documentation, and manage PC/hardware setups. This on-site, full-time position will also serve as the primary point of contact for staff seeking technical support.
As an organization, we embrace an inventive and entrepreneurial mindset that is committed to bringing new and sustainable products to the world of events. If you are driven by continuous improvement, embody a customer-first attitude and believe in proactive approaches, then this job is for you!
A Day in the Life of a Help Desk Technician:
This Role is for You if You Have:
Additional Qualifications That Would Benefit This Role:
About Us:
pc/nametag® operates within the Avery® North America division of CCL Industries Inc., a world leader in specialty label and packaging solutions for global corporations, small businesses, and consumers. Here in Verona, WI, we feature the best of both worlds—the culture of a close-knit team, backed by the strength and success of a growing global network. Our employees are our greatest asset, and we make sure they know it. We also received the 2022 Top Workplace Award and special recognition for our commitment to employee appreciation.
What We Offer:
To learn more about our company, visit our website at pcnametag.com. Please apply onlinse with your resume and indicate IT Support Specialist, Level II in the subject line. We are proud to be an equal opportunity employer and provide a drug-free workplace.
Job Types: Full-time, Permanent
Benefits:
Experience level:
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Work Location: One location
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