Paschall Truck Lines (PTL) Hiring for CSA Clerk Job at Murray, KY Full Time

POSITION DESCRIPTION

Title: CSA Clerk

Reports to: Accident Claims Manager

Summary: Performs duties specific to CSA, citations, violations and tolls.

Major Duties:

• Reviews and processes payment for citations and tolls
• Reviews and reports CSA violations and points
• Works directly with Drivers legal to dismiss/lessen citations
• Identifies areas of opportunity on challengeable violations
• Monitors Supervision alerts on violations
• Processes Data Q challenges when necessary
• Handles upkeep and organization of supplies for the Risk Management Dept
• Generates and reports the daily CSA Driver Evaluations report
• Generates and reports the Monthly SMS/CSA report
• Performs other related duties as asked by Management

Job Requirements/Work Area Conditions:

Education/Experience: Related experience. Internal training will also be provided.

Special Skills: Computer Literacy required. Data entry and experience with Word and Excel.

Physical: Keyboard/computer work, sitting, standing, walking, bending, some lifting

Environmental: Office

WORKER ATTRIBUTES

Knowledge – An organized body of information usually of a factual or procedural nature which, if applied, makes adequate performance on the job possible. A body of information applied directly to the performance of a function.

• Clerical: Knowledge of administrative and clerical procedures and systems such as Microsoft products, managing files and records, and other office procedures and terminology.

Skills – The proficient manual, verbal or mental manipulation of data or things. Skills can be readily measured by a performance test where quantity and quality of performance are tested, usually within an established time limit. Examples of proficient manipulation of things are skill in typing or skill in operating a vehicle. Examples of proficient manipulation of data are skill in computation using decimals; skill in editing for transposed numbers, etc.

• Clerical: Must be able to type.
• Talking: Must be able to clearly relay important instructions and ensure they’re understood.
• Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions when appropriate and not interrupting at inappropriate times.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management: Manage one’s own time and the time of others.
• Coordination: Adjusting actions in relation to others’ actions.
• Service Orientation: Actively looking for ways to help people.
• Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
• Operation and Control: Controlling operations of equipment or systems.

Ability – The power to perform an observable activity at the present time. This means that abilities have been evident through activities or behaviors that are similar to those required on the job, e.g., ability to plan and organize work. Abilities are different from aptitudes. Aptitudes are only the potential for performing the activity.

• Planning: Plan, organize and prioritize work.
• Data and Research: Gather facts and communicate findings.
• Interpersonal communication: Written and verbal expression and clarity.
• Problem Sensitivity: The ability to anticipate or recognize problems.
• Multi-tasking: The ability to shift between two or more activities or sources of information.
• Relator: Able to build lasting bonds with a wide variety of personality types.

Performance Dimensions – Performance dimensions are traits or characteristics used to describe observable workplace behaviors. They provide a framework for managers and employees in which performance can be discussed and evaluated.

• Service and Sensitivity: Actions that indicate a consideration for the feelings and needs of others. Responsiveness to the needs of drivers, internal and/or external customers.
• Listening: Ability to extract information in oral communication. Actively makes an effort to pay attention and hear what someone is saying.
• Oral and Written Communication: Effective expression in individual or group situations (includes gestures and non-verbal communications). Effective expression of thoughts and messages in a written format (includes clarity, grammar, spelling, conciseness, etc.).
• Planning and organization: Establishing a course of action for self and/or others to accomplish a specific goal: Prioritizing responsibilities and organizing efforts to ensure the timely completion of daily responsibilities, projects, etc.
• Judgment: Making rational and realistic decisions which are based on logical assumptions and which reflect factual information and consideration of company’s mission and resources.
• Stress Tolerance: Stability of performance under pressure and/or opposition.
• Team player: Actions are consistent with overall corporate goals and objectives. Ability to work with others. Facilitates and supports cooperative actions. Listens to, and respects, other’s contributions. Willingness to express ideas, opinions, and share information.

Paschall Truck Lines, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location